Maintenance for the week of December 23:
· [IN PROGRESS] NA megaservers for maintenance – December 23, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
· [IN PROGRESS] EU megaservers for maintenance – December 23, 9:00 UTC (4:00AM EST) - 14:00 UTC (9:00AM EST)
The latest patch removed the prologue quests if you're under a certain level to prevent new players getting overwhelmed with quest spam right out of the gate. They'll show back up once you get to a higher level.
The next patch will also restrict the prologues to certain zones to further help new players.
If you want to do a prologue from a different zone or a lower level, you can always start it through the free starter in the Crown Store instead.
After further review we have decided to move this thread to a category we think is more appropriate for this topic, as it's asking for assistance from the community.