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Mac client not patched

thedocbwarren
thedocbwarren
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Looks like the mac client was not patched to 9.1.6. It's complaining about installing the patch to login (in NA.)

Edited by ZOS_Bill on September 16, 2023 4:57PM
  • thedocbwarren
    thedocbwarren
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    Any idea when the client patch will be released?
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  • ZOS_Bill
    ZOS_Bill
    admin
    @thedocbwarren

    What is the exact error message you are receiving in the ESO Launcher?
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  • thedocbwarren
    thedocbwarren
    ✭✭✭
    Hello Bill, It's a message stating it requires a patch to run. The Mac client did not update at all. I do have a PC that did update but I prefer to use my more powerful Mac.

    Oh BTW I launch via Steam.
    Edited by thedocbwarren on September 8, 2023 6:57PM
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  • ZOS_Phoenix
    @thedocbwarren

    Have you tried rebooting your system entirely? If you have and the issue persists, please open a ticket with us so we can take a closer look.
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  • ZOS_Bill
    ZOS_Bill
    admin
    @thedocbwarren

    Would you be able to post a screenshot of the error in this thread?
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  • thedocbwarren
    thedocbwarren
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    Yes I can. I can't open a ticket as my account is steam linked, but I do have forum access.
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  • thedocbwarren
    thedocbwarren
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    Here is what I get:

    mh3j48oluoc5.png
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  • thedocbwarren
    thedocbwarren
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    Also my client (launched from Steam.) No patch download was prompted from the latest release.

    gltwkw7tbbbi.png
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  • ZOS_Bill
    ZOS_Bill
    admin
    @thedocbwarren

    Are you able to run a repair from the ESO Launcher?
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  • thedocbwarren
    thedocbwarren
    ✭✭✭
    It worked! The check pulled the newest version. Not sure why the client didn't want to auto-update. Works very well! Thank you very much!
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  • ZOS_Bill
    ZOS_Bill
    admin
    We are glad to hear back that running a repair has updated the client. With the issue now resolved, we will be closing the discussion going forward.
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This discussion has been closed.