Mac client not patched

thedocbwarren

Looks like the mac client was not patched to 9.1.6. It's complaining about installing the patch to login (in NA.)

thedocbwarren

Any idea when the client patch will be released?

ZOS_Bill

@thedocbwarren

What is the exact error message you are receiving in the ESO Launcher?

thedocbwarren

Hello Bill, It's a message stating it requires a patch to run. The Mac client did not update at all. I do have a PC that did update but I prefer to use my more powerful Mac.

Oh BTW I launch via Steam.

ZOS_Phoenix

@thedocbwarren

Have you tried rebooting your system entirely? If you have and the issue persists, please open a ticket with us so we can take a closer look.

ZOS_Bill

@thedocbwarren

Would you be able to post a screenshot of the error in this thread?

thedocbwarren

Yes I can. I can't open a ticket as my account is steam linked, but I do have forum access.

thedocbwarren

Here is what I get:

thedocbwarren

Also my client (launched from Steam.) No patch download was prompted from the latest release.

ZOS_Bill

@thedocbwarren

Are you able to run a repair from the ESO Launcher?

thedocbwarren

It worked! The check pulled the newest version. Not sure why the client didn't want to auto-update. Works very well! Thank you very much!

ZOS_Bill

We are glad to hear back that running a repair has updated the client. With the issue now resolved, we will be closing the discussion going forward.