The Gold Road Chapter – which includes the Scribing system – and Update 42 is now available to test on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/discussion/656454/
Maintenance for the week of April 29:
• PC/Mac: No maintenance – April 29

Sign-in Issue

Fariahni
Fariahni
✭✭✭
Is anyone else having trouble signing in? I went to https://account.elderscrollsonline.com/en-us/login and tried to log in and it just puts me back to the log-in screen with no additional messages.
  • Vitgar
    Vitgar
    Yes, me too
  • Fariahni
    Fariahni
    ✭✭✭
    It may be clearing up, I was able to log in now.
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    Hey All, we had a bit of a hiccup with the system, but things should be recovering now. Give it a few minutes if you are still having trouble getting in. If that doesn't work, ping me and we'll get information over to the dev team to investigate.
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • joergino
    joergino
    ✭✭✭✭✭
    The only thiong that has recovered is the hiccup. Absolutely no logging in possible anywhere, neither in game nor at the website, so it's not even possible to file a bug report.
  • arisenlicious
    arisenlicious
    ✭✭
    I also cannot login. ive restarted launcher and steam like 290348302 times now lol.
  • lievileve
    lievileve
    Soul Shriven
    Can't login here either.
  • LegendaryLoppers
    LegendaryLoppers
    ✭✭✭
    @ZOS_Kevin
    Good morning and thank you for the offer to get pinged.

    Login is warped, multipl guild members report that on our discord.

    It's either "Access code sent" (which is not), or "Unexpected internal error" or Password / account message.

    It seems like steam version gets unexpected internal error, and non-steam - activation code more often.

    Thank you for your help.
    LegendaryLoppers (PC EU)
  • percivalnelish
    Can't login from PC here
  • MasterBruslie
    MasterBruslie
    ✭✭
    Same for me. "Access code sent" (which is not).
    Even in the Account on the ESO-Website the Login don't work right.
    I managed to log into the website after 4 attempts. However, the information loads very slowly. After 2 minutes, I was kicked out again, even there.
  • NickBCool06
    NickBCool06
    Soul Shriven
    Same with my EPIC Account. "Unexpected internal error".
    ESO website login doesn't work either.
  • damarky
    damarky
    ✭✭✭
    Yip I just had this bug. When will it be fixed?
  • Maxxermax
    Maxxermax
    ✭✭
    Same with my STEAM Account. "Unexpected internal error".
    And ESO website login doesn't work.
    After logging in to the ESO website, the data loaded briefly. Then I was immediately kicked out again.
  • Maxxermax
    Maxxermax
    ✭✭
    SUPPORT Website "Login Failed" too.
  • MasterBruslie
    MasterBruslie
    ✭✭
    ZOS_Kevin wrote: »
    Hey All, we had a bit of a hiccup with the system, but things should be recovering now. Give it a few minutes if you are still having trouble getting in. If that doesn't work, ping me and we'll get information over to the dev team to investigate.
    How do I ping? Wasn't there a "message" button in the profile?
  • Maxxermax
    Maxxermax
    ✭✭
    Solved for me.
    Game Login for NA and EU
    and Web-Site Account Login
    works for me.

  • MasterBruslie
    MasterBruslie
    ✭✭
    Solved ... for now.
  • NickBCool06
    NickBCool06
    Soul Shriven
    Seems to work fine now.
  • percivalnelish
    Solved also for me
  • Maxxermax
    Maxxermax
    ✭✭
    Nope - it's back. Can't login again. Same issues.
  • Umbro100
    Umbro100
    ✭✭✭
    Maxxermax wrote: »
    Nope - it's back. Can't login again. Same issues.

    yes, same here, can not log in, says - access code sent but I got nothing, pc EU
  • MasterBruslie
    MasterBruslie
    ✭✭
    Login-Issue again.
    For a brief moment I was able to log in anywhere. Now it doesn't work again.
    On the NA server I get the error message "Access code sent" (which is not)
    and the EU server wants me to know that I should maybe use a connected STEAM or EPIC launcher.
  • MasterBruslie
    MasterBruslie
    ✭✭
    Web-Site login doesn't work either.
  • Maxxermax
    Maxxermax
    ✭✭
    And now it's working again... what's going on?
    Edited by Maxxermax on August 18, 2023 9:08AM
  • Deanathrae
    Deanathrae
    ✭✭
    Worked on one account, not on the other.

    The access code (which has not been sent).
    Edited by Deanathrae on August 18, 2023 11:25AM
  • Mystic_wolf479
    Mystic_wolf479
    ✭✭✭
    Yeah I can't sign into my account or the website. It's trying to send me an email with a code like it hasnt used this pc before but I'm not getting the emails.
  • Flameweaver1951
    Flameweaver1951
    ✭✭✭
    Got in this morning (XB/EU), did my daily crafting writs and completed today’s endeavours then logged out for a couple of hours. Just tried to log in now and getting the “LOGIN FAILED” messages. Whatever the problem is, it isn’t fixed.

    I’m off in my Motorhome for the next 12 days, hopefully it’ll get fixed by the time I’m back. 🤞🤞. Good luck.
  • TruthSeeker
    TruthSeeker
    ✭✭✭
    I was playing on the NA server (PS4) with no issues, but suddenly started receiving the Unexpected Internal Error message when I tried to change character.
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    Hi everyone,

    We are actively investigating login issues impacting all servers that started earlier this morning. Thank you for your patience. We will update as we have more info.
    Jessica Folsom
    Lead Community Manager - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • Begun27
    Begun27
    Soul Shriven
    I need to grind!!!! >:3
  • JanTanhide
    JanTanhide
    ✭✭✭✭✭
    Same here. Can't login now. Box pops up saying to enter the code emailed me. Funny thing is I was on an hour ago with no issues. Didn't change a thing with my PC. Code never received in email so I can't enter the non existent code.

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