Sign-in Issue

Fariahni

Is anyone else having trouble signing in? I went to https://account.elderscrollsonline.com/en-us/login and tried to log in and it just puts me back to the log-in screen with no additional messages.

Vitgar

Yes, me too

Fariahni

It may be clearing up, I was able to log in now.

ZOS_Kevin

Hey All, we had a bit of a hiccup with the system, but things should be recovering now. Give it a few minutes if you are still having trouble getting in. If that doesn't work, ping me and we'll get information over to the dev team to investigate.

joergino

The only thiong that has recovered is the hiccup. Absolutely no logging in possible anywhere, neither in game nor at the website, so it's not even possible to file a bug report.

arisenlicious

I also cannot login. ive restarted launcher and steam like 290348302 times now lol.

lievileve

Can't login here either.

LegendaryLoppers

@ZOS_Kevin
Good morning and thank you for the offer to get pinged.

Login is warped, multipl guild members report that on our discord.

It's either "Access code sent" (which is not), or "Unexpected internal error" or Password / account message.

It seems like steam version gets unexpected internal error, and non-steam - activation code more often.

Thank you for your help.

percivalnelish

Can't login from PC here

MasterBruslie

Same for me. "Access code sent" (which is not).
Even in the Account on the ESO-Website the Login don't work right.
I managed to log into the website after 4 attempts. However, the information loads very slowly. After 2 minutes, I was kicked out again, even there.

NickBCool06

Same with my EPIC Account. "Unexpected internal error".
ESO website login doesn't work either.

damarky

Yip I just had this bug. When will it be fixed?

Maxxermax

Same with my STEAM Account. "Unexpected internal error".
And ESO website login doesn't work.
After logging in to the ESO website, the data loaded briefly. Then I was immediately kicked out again.

Maxxermax

SUPPORT Website "Login Failed" too.

MasterBruslie

ZOS_Kevin wrote: »

Hey All, we had a bit of a hiccup with the system, but things should be recovering now. Give it a few minutes if you are still having trouble getting in. If that doesn't work, ping me and we'll get information over to the dev team to investigate.

How do I ping? Wasn't there a "message" button in the profile?

Maxxermax

Solved for me.
Game Login for NA and EU
and Web-Site Account Login
works for me.

MasterBruslie

Solved ... for now.

NickBCool06

Seems to work fine now.

percivalnelish

Solved also for me

Maxxermax

Nope - it's back. Can't login again. Same issues.

Umbro100

Maxxermax wrote: »

Nope - it's back. Can't login again. Same issues.

yes, same here, can not log in, says - access code sent but I got nothing, pc EU

MasterBruslie

Login-Issue again.
For a brief moment I was able to log in anywhere. Now it doesn't work again.
On the NA server I get the error message "Access code sent" (which is not)
and the EU server wants me to know that I should maybe use a connected STEAM or EPIC launcher.

MasterBruslie

Web-Site login doesn't work either.

Maxxermax

And now it's working again... what's going on?

Deanathrae

Worked on one account, not on the other.

The access code (which has not been sent).

Mystic_wolf479

Yeah I can't sign into my account or the website. It's trying to send me an email with a code like it hasnt used this pc before but I'm not getting the emails.

Flameweaver1951

Got in this morning (XB/EU), did my daily crafting writs and completed today’s endeavours then logged out for a couple of hours. Just tried to log in now and getting the “LOGIN FAILED” messages. Whatever the problem is, it isn’t fixed.

I’m off in my Motorhome for the next 12 days, hopefully it’ll get fixed by the time I’m back. 🤞🤞. Good luck.

TruthSeeker

I was playing on the NA server (PS4) with no issues, but suddenly started receiving the Unexpected Internal Error message when I tried to change character.

ZOS_JessicaFolsom

Hi everyone,

We are actively investigating login issues impacting all servers that started earlier this morning. Thank you for your patience. We will update as we have more info.

Begun27

I need to grind!!!! >:3

JanTanhide

Same here. Can't login now. Box pops up saying to enter the code emailed me. Funny thing is I was on an hour ago with no issues. Didn't change a thing with my PC. Code never received in email so I can't enter the non existent code.