buy 21000 crown pack but didnt get crown

evymyu233 · August 2023

i buy a 21000 crown pack in steam,but didnt get crown in game

i have 51260 crown in 8/2,gift 5 event tickets to my friend,this is my ScreenShot in 2023/8/2

then i have 50010 crown,after i buy crown pack,i still have 50010 now

need help pc-eu @oQwQo

evymyu233 · August 2023

fizl101 · August 2023

I would raise a ticket if you havent received your crowns https://help.bethesda.net/#en/answer/38955

evymyu233 · August 2023

fizl101 wrote: »

I would raise a ticket if you havent received your crowns https://help.bethesda.net/#en/answer/38955

i didnt get crown yet,2 hours after i buy crown pack

Mik195 · August 2023

Put a ticket in. This happened to me once on Xbox and support was able to find the transaction and add the crowns.

ZOS_Kraken · August 2023

@evymyu233 please put in a ticket for this issue at https://help.elderscrollsonline.com/#en/home/category/14

evymyu233 · August 2023

get crown now

thanks all

ZOS_Bill · August 2023

We are glad to hear back that the OP has received their crowns. With this issue now resolved, we will be closing the thread from further comments.