buy 21000 crown pack but didnt get crown

evymyu233

i buy a 21000 crown pack in steam,but didnt get crown in game

i have 51260 crown in 8/2,gift 5 event tickets to my friend,this is my ScreenShot in 2023/8/2

then i have 50010 crown,after i buy crown pack,i still have 50010 now


need help pc-eu @oQwQo

evymyu233

@ZOS_GinaBruno @ZOS_Bill @ZOS_KaiSchober @ZOS_Adrikoth

fizl101

I would raise a ticket if you havent received your crowns https://help.bethesda.net/#en/answer/38955

evymyu233

fizl101 wrote: »

I would raise a ticket if you havent received your crowns https://help.bethesda.net/#en/answer/38955

i didnt get crown yet,2 hours after i buy crown pack

Mik195

Put a ticket in. This happened to me once on Xbox and support was able to find the transaction and add the crowns.

ZOS_Kraken

@evymyu233 please put in a ticket for this issue at https://help.elderscrollsonline.com/#en/home/category/14

evymyu233

get crown now thanks all

ZOS_Bill

We are glad to hear back that the OP has received their crowns. With this issue now resolved, we will be closing the thread from further comments.