Is server ok now?
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Rowjoh✭✭✭✭✭
✭
Login queues is because of many players trying to log in. Login has limits like the dungeon finder so they limit how many can be in the login process, rater than people getting kicked from login and trying again and again.
please explain how the queueing issue/crashes began at the begining of the week, before the event/free trial, and was just as present in and out of prime time on both servers and got steadily worse regardless of player numbers.
oh sure, the problem wasn't helped by larger numbers due to the event/free trial, even tho the servers are new with a much larger capacity, but it was without doubt not the root cause.
If it was then there wouldn't have been any need for a fix, and we'd still be seeing the queues and crashes
However I don't get this to explain the hour long queue so I think its an global cap on players on a megaserver.
Not sure why, it might be database limits.
But I'm sure the reason is the free accounts + event + free eso+.
yet people were posting about why queueing issue/crashes were happening at the begining of the week, before the event/free trial went live - I was one of them, so the root cause could not have been player numbers/free trial + event.
and the new servers have a much greater capacity and are future proofed for player growth, so that alone makes overcrowding virtually impossible.
also the free trial and event is still very much in full swing, so its crystal clear that there was a hardware/bug issue which was fixed, otherwise we would still be queueing/crashing, especially at prime time, right ? !
Edited by Rowjoh on August 1, 2023 1:25PM0 -
Danikat✭✭✭✭✭
✭✭✭✭✭For those who haven't seen it there's a post here which explains what happened:ZOS_GinaBruno wrote: »Hi everyone,
We’d like to discuss the issues many of you experienced on the PC NA and EU megaservers over the weekend, including the exceptionally long queue times and Error 103 messages.
While many were in the game and playing, a significant number were essentially "stuck" in queue with far higher queue times than expected. After a few hours of investigation, we identified the problem which boiled down to a backend system being in a bad state and needed to be restarted. However, due to there being so many players in queue when it was restarted, it took a long time to get everyone through the queue and into the game.
We recognize that we totally dropped the ball on communicating any of this to you all, and for this, we apologize. We are already discussing ways to improve internal communications in the future to help mitigate this from recurring.
That being said, with so many new players in the game right now, some brief queue times may be expected. However, if you are continuing to run into any errors since Sunday when trying to log into the game (such as Error 103), please submit a Support ticket so we can help you troubleshoot. In your ticket, be sure to include the following information:- Which server you are trying to log into
- What region (country) you are logging in from
- Your internet service provider
- Which error message you are getting, if any
- The date and time you began experiencing the issue or error
So while the increased number of people trying to log in contributed to it by making it more likely people would end up in a queue that's not why people in the queue were getting stuck and either not progressing or getting disconnected.PC EU player | She/her/hers | PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!
"Remember in this game we call life that no one said it's fair"1 -
Looks like all those new players that all logged in at once during prime time finally overloaded the back-end system. Let's get these servers upgraded!1 -
Rowjoh✭✭✭✭✭
✭Looks like all those new players that all logged in at once during prime time finally overloaded the back-end system. Let's get these servers upgraded!
the backend system wasn't 'overloaded', it had a corrupt file/code which occured BEFORE the influx of players from event/free trial. The influx of players merely made the issue worse.
Edited by Rowjoh on August 1, 2023 4:23PM0 -
I_killed_Vivec✭✭✭✭✭
✭✭OK?
There are no problems... ZoS would have told us if there were.
No login queues, no boots from the server, no failed connection. No, none of that, they would have told us...0 -
itsfatbass✭✭✭✭✭Login failed and failed to find server connection errors are back!! 8/1/23 at 252PM PST~PC/NA~ Magblade, Tankanist, Healplar, Stamcro, Oakensorc, Healden, Tanknight ~PLUR~0 -
ProudMary✭✭✭✭✭
✭They still need to add the server support back to PvP to allow for a higher population cap and 24 man groups again.2 -
Vulkunne✭✭✭✭✭
✭It's ok I guess. Far as servers go.Edited by Vulkunne on August 2, 2023 4:45PMAll I'm doin' is kneading the dough. I don't need yo halp right now. -Khajit Gourmet0 -
itsfatbass✭✭✭✭✭Its back again this morning. PC/NA 8/4 @ 745AM PST... this is after swapping to my hotspot instead of fiber internet.... same several errors that have been listed above are happening.Edited by itsfatbass on August 4, 2023 2:44PM~PC/NA~ Magblade, Tankanist, Healplar, Stamcro, Oakensorc, Healden, Tanknight ~PLUR~0
