I feel veil is the only ultimate that is hot garbage. Maybe the aedric spear one too. But I do think every other ultimate is really solid depending on the content. I haven’t used it too much but the glyphic of arcanist could maybe do with a buff of about 300 extra damage because it really isn’t worth using over warhorn.

The healing ults are kinda garbage IMO. They're somewhat useful in PVP in a big group, but even then, because they are halved by battle spirit, they're really limited in effectiveness. And in PVE, you rarely need that massive level of healing, and they don't let you survive one-shot mechanics. IMO, I'd really like them to rethink healing ultimates altogether and come up with a better concept for them. Are they intended to be more desirable in PVP? Then buff their healing output in PVP or make them not subject to battle spirit (and give them a corresponding cost increase). If they're intended to be useful in PVE, then make them stronger and let them give you a chance at surviving one-shot mechanics for X number of players standing within a small radius of the healer.

Otherwise, I'd just like to see them changed to something that is more useful overall. Something that gives an instant 50% resource refresh to your group, haste to double movement speed and the number of attacks per second you can achieve over a short duration, or a Cleansing Pool that lasts for 10 seconds that cleanses all negative effects and prevents you from incurring additional debuffs. Any of these would probably be more useful in PVP/PVE

I doubt they even know what metrics are. They never talk about or share usage stats.

Rebecca Ford on the other hand is commonly sharing stats with WF's community, and they actually go back and try to buff unused stuff at least. Here nothing gets looked at until it becomes a problem or someone's fanciful interest.