Can't get into game.

AvengerDan · June 2023

Crashes whilst loading after selecting character, can't get into the game to play.

AvengerDan · June 2023

Note. Been trying for over 40 minutes, not shocked for day one but still disappointing as it is not a fault on my end as everything else works and can connect to games and servers, just not this game/server.

Tandor · June 2023

Have you tried repairing the files and disabling all addons?

ZOS_Kevin · June 2023

Just to follow up on Tandor's comments, have you tried reinstalling ESO or repairing the files? Also checking add-ons to see if any of them are causing issues for you? If you can provide any other additional information, that will help when escalating to the team to troubleshoot, @AvengerDan

AvengerDan · June 2023

ZOS_Kevin wrote: »

Just to follow up on Tandor's comments, have you tried reinstalling ESO or repairing the files? Also checking add-ons to see if any of them are causing issues for you? If you can provide any other additional information, that will help when escalating to the team to troubleshoot, @AvengerDan

Hi, I'm afraid I didn't try anything different. I gave it another bash an hour ago and it had no problems, didn't repair files nor did I remove any addons just left it as they were. Thanks though

ZOS_Hadeostry · June 2023

Greetings,

After further review we have decided to move this thread to a category we think is more appropriate for this topic, as it deals with technical support.

Thank you for your understanding

ZOS_Bill · June 2023

@AvengerDan

Thank you for the update!

If you start running into issues getting into the game, please let us know.