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Can't get into game.

AvengerDan
AvengerDan
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Crashes whilst loading after selecting character, can't get into the game to play. za0g9zgebmms.png
Edited by ZOS_Hadeostry on June 6, 2023 3:32AM
  • AvengerDan
    AvengerDan
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    Note. Been trying for over 40 minutes, not shocked for day one but still disappointing as it is not a fault on my end as everything else works and can connect to games and servers, just not this game/server.
  • Tandor
    Tandor
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    Have you tried repairing the files and disabling all addons?
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    Just to follow up on Tandor's comments, have you tried reinstalling ESO or repairing the files? Also checking add-ons to see if any of them are causing issues for you? If you can provide any other additional information, that will help when escalating to the team to troubleshoot, @AvengerDan
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
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  • AvengerDan
    AvengerDan
    ✭✭✭
    ZOS_Kevin wrote: »
    Just to follow up on Tandor's comments, have you tried reinstalling ESO or repairing the files? Also checking add-ons to see if any of them are causing issues for you? If you can provide any other additional information, that will help when escalating to the team to troubleshoot, @AvengerDan

    Hi, I'm afraid I didn't try anything different. I gave it another bash an hour ago and it had no problems, didn't repair files nor did I remove any addons just left it as they were. Thanks though
  • ZOS_Hadeostry
    Greetings,

    After further review we have decided to move this thread to a category we think is more appropriate for this topic, as it deals with technical support.

    Thank you for your understanding
    Staff Post
  • ZOS_Bill
    ZOS_Bill
    admin
    @AvengerDan

    Thank you for the update!

    If you start running into issues getting into the game, please let us know.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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