Maintenance for the week of November 24:
• PC/Mac: No maintenance – November 24
The connection issues for the European PC/Mac megaserver have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!

Can't get into game.

AvengerDan
AvengerDan
✭✭✭
Crashes whilst loading after selecting character, can't get into the game to play. za0g9zgebmms.png
Edited by ZOS_Hadeostry on June 6, 2023 3:32AM
  • AvengerDan
    AvengerDan
    ✭✭✭
    Note. Been trying for over 40 minutes, not shocked for day one but still disappointing as it is not a fault on my end as everything else works and can connect to games and servers, just not this game/server.
  • Tandor
    Tandor
    ✭✭✭✭✭
    ✭✭✭✭✭
    Have you tried repairing the files and disabling all addons?
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    Just to follow up on Tandor's comments, have you tried reinstalling ESO or repairing the files? Also checking add-ons to see if any of them are causing issues for you? If you can provide any other additional information, that will help when escalating to the team to troubleshoot, @AvengerDan
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • AvengerDan
    AvengerDan
    ✭✭✭
    ZOS_Kevin wrote: »
    Just to follow up on Tandor's comments, have you tried reinstalling ESO or repairing the files? Also checking add-ons to see if any of them are causing issues for you? If you can provide any other additional information, that will help when escalating to the team to troubleshoot, @AvengerDan

    Hi, I'm afraid I didn't try anything different. I gave it another bash an hour ago and it had no problems, didn't repair files nor did I remove any addons just left it as they were. Thanks though
  • ZOS_Hadeostry
    Greetings,

    After further review we have decided to move this thread to a category we think is more appropriate for this topic, as it deals with technical support.

    Thank you for your understanding
    Staff Post
  • ZOS_Bill
    ZOS_Bill
    admin
    @AvengerDan

    Thank you for the update!

    If you start running into issues getting into the game, please let us know.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
Sign In or Register to comment.