I've gotten a refund on every single item (provided it's within the time frame) so far, but it's a long process. They could still implement this, even if the time limit is one day. Normally, any other game wouldn't need this, but ESO has the majority of its cosmetics in the shop, and sometimes previews can be misleading. But yeah, this is a bit too user friendly. lolderkaiserliche wrote: »Game developers love people that buy stuff they normally dont need because it was a limited offer. So a real refund system will never happen.