Login issues (PC/EU) after the last patch maintenance

Jazby · March 2023

While logging in via launcher, it freezes before the character screen (Eso logo stops spinning). Tried repair, updating, removing addons and saved variables etc.. nothing seems to work. Anyone else having issues?

Bizarre_Kismet · March 2023

Yep, something/message about problem with decompression. Having to run the repair as launcher won't let me do anything else.

RichardSeeker · March 2023

Same issue here (freeze before the character screen, eso logo is not spinning). Tried different means and even redownloaded and reinstalled the entire game. Still does not work.

Found this in the Logs folder. Maybe it can be of any help (though, it looks like the game has successfully switched state from the Login to Character Selection, finished waiting until everything loads and tried to hide loader but apparently without success).

pizza666 · March 2023

Got exact same issue. Nothing i do helps. Not surprised with this game tho.

SilverBride · March 2023

This is happening to me on PCNA also. The logo stops spinning and it just sits there.

@ZOS_GinaBruno @ZOS_Kevin Are you aware of this issue?

pizza666 · March 2023

I managed to get in after installing graphics driver. Just after I posted here. Guess there was something I could do lol

ZOS_Kevin · March 2023

Yes, we are. We are tracking on this thread here. https://forums.elderscrollsonline.com/en/discussion/629121/game-freezes-on-login-after-patch/p3

SilverBride · March 2023

Thanks for the quick reply @ZOS_Kevin!

irswat · March 2023

same problem

Meowzette · March 2023

I've tried all the suggestions on this thread to no avail and submitted the DxDiagnostic report as requested and am waiting for a solution.

Two different PCs in this house with identical login failures. We're now trying installs on laptops to see if the launcher fails on those too.

S_Northman · March 2023

I don't know if useful.

I had this kind of freezing in the past.

What I found is I need to disable Windows Defender or other antivirus, "real-time protection" option, after a patch, before to start the laucher.
Without that, the game can freeze either when you press the 'play' button in the launcher and enter your data to log in, or after in the character selection screen. Sometimes you have also unzip errors or patch manifest errors in the launcher.

By desactivate the antivirus at each first connection after a patch, I didn't have these issues for a long time.

S_Northman · March 2023

More precisely, it seems to freeze without activity during some tens of seconds, but finally progress

ZOS_Bill · April 2023

As this login and freezing issue is now resolved for most players, we will go ahead and close this thread from further comments.