Maintenance for the week of February 23:
· [COMPLETE] NA megaservers for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] EU megaservers for maintenance – February 23, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
· [COMPLETE] ESO Store and Account System for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] NA megaservers for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] EU megaservers for maintenance – February 23, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
· [COMPLETE] ESO Store and Account System for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
I have no more patience left in me, move the EU server to the EU it's not acceptable.
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Nuri✭It would be acceptable if they turned around and said, Sorry but after much consideration, we decided to cancel our plans to move the EU server to EU. That's not the case... but it would certainly be acceptable.
@Nooblet
This is acceptable practice, is it really?
I'd consider it a bit of a p*sstake tbh...
Oh well - C'est La Vie!
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Starnes✭✭✭ImaginaryDimension wrote: »I HAVE NO MORE PATIENCE LEFT IN ME, MOVE THE EU SERVER TO THE EU IT'S NOT ACCEPTABLE.
Hear, hear!
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Magdalina✭✭✭✭✭
✭✭✭Are you even sure your lag comes from server location?
I play on American server from Russia, most of the time I don't seem to have any problems. When I do, I tend to ask one chat and it seems AMERICANS lag as well due to too many people or something. As some people already pointed out, it might not be the source of your problem.0 -
Nooblet✭✭✭✭It would be acceptable if they turned around and said, Sorry but after much consideration, we decided to cancel our plans to move the EU server to EU. That's not the case... but it would certainly be acceptable.
@Nooblet
This is acceptable practice, is it really? I'd consider it a bit of a p*sstake tbh...
Oh well - C'est La Vie!
Yes it is acceptable. It might get people angry or disappoint some, and would not be the ideal situation sure. But some decisions must be made that alienate some people. It's perfectly acceptable for a company to change it's stance on a situation based on some type of problem or determining it's not worth the investment. That situation may be debatable as being acceptable(to me it is).
However, doing EXACTLY what they said they were going to do. I fail to see how that possibly could be in the "not acceptable" category.
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LadyDestiny✭✭✭✭✭If it is not ready to move yet, why would you want them to rush it? I am EU as well, but I could really care less when they move it.1 -
zamiel✭✭✭I play on NA server from Central Europe. I have next to no lag and rubber banding is at minimum. There are only two possible explanation to what the OP experiences:
a) The EU server located in NA is worse than the NA server either in bandwidith or hardware
b) The fault is on the OP's side - most likely subpar connection.
Either way it's highly unlikely that moving the server into the EU will help you. It will decrease your ping by about 80 ms or so. If you experience 1s lag now, you'll experience 920 ms lag after they move the server - the effect is negligible.2 -
smosti✭✭✭READ THE *** NEWS SECTION!....
http://elderscrollsonline.com/en/news/post/2014/05/01/the-road-ahead---may-1st?ref=news-list
"Migration of European Megaserver to our European datacenter."
FFS.... you can't click your fingers and make a server appear.0 -
Chryos✭✭✭✭The should make a new kind of MMO called Instant Gratification Online. This game would have no issues and be perfect from the get go.If I am going to quote someone, it's going to be me.1 -
paradoxorganisationb16_ESO wrote: »The EU server should have been in EU from launch, this is just false adverticement and plain unacceptable, period! Nothing to even discuss.
Well, could you please link us to this ? They clearly stated that the Euro servers "would" be located in the US and then ... "at a later date" be moved to Europe...
The statement "if you put enough monkeys behind enough typewriters... sooner or later one will produce the works of Shakespeare" has sadly been proven utterly wrong by the internet...3 -
Wolfster✭✭✭ImaginaryDimension wrote: »I've tried to be as patient as is humanly possible. I've battled through the bugs, the crashes, the glitches, the downtime and the horrendous customer support but the lag... the lag is something which makes the game physical unplayable.
This is not a QQ thread, this is a straight up thread request to move the EU server to the EU asap. We've held your hand for a month but now it's time for you to start acting. Do you have any idea what it's like to press mouse1 and the animation not start for an entire second after the button is pressed?
Do you have any idea what it's like to get "disconnected for spamming" every 15 minutes? Do you know what it's like to go into a dungeon, get 0 response from the server for 20 seconds and then when you finally regain connection, you're dead.
Move the EU server to the EU so we can actually enjoy the game. This should be treated as immediate priority. Who in their right mind would ever choose to play on a server on the other side of the planet? I, along with so many others have been so patient with you, we can understand bugs, crashes, glitches ect, it's the nature of initial release mmo's, it's to be expected with 30GB+ of game. What's not expected and what you cannot ask us to "put up with" is lag... lag to the point where the game is miserable for us to play.
What were you thinking putting the server on the other side of the planet! The internet only has a finite speed and it doesn't help with the server being 4000 odd miles away. Our data must be going through hundreds of exchange points which has to process all our requests and then those requests have to travel all the way back.
No mmo can ever be designed to be played from the other side of the planet. It's simple... I press a button, I expect an animation almost immediately, and instead I see it a whole second later.
It's simply not acceptable and unlike the bots, I don't think we will wait for months on end before you finally act because unlike bots, lag makes the game unplayable and your game will crash before it's even lifted off the ground.
Don't be lazy, don't be cheap, respect your customers and do what you know we deserve. I assure you I am not alone on this matter. It simply cannot wait any longer.
The lag is due to a bug, and is not due to the location of the server.0 -
DanteYoda✭✭✭✭✭
✭✭ImaginaryDimension wrote: »I've tried to be as patient as is humanly possible. I've battled through the bugs, the crashes, the glitches, the downtime and the horrendous customer support but the lag... the lag is something which makes the game physical unplayable.
Welcome to what every Australian and New Zealand player has had to deal with in every mmo they've ever played, oh yeah and guess what we never get a server, we are forced to play what you are experiencing forever...enjoy.
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McUsher✭✭Should we then say Prisoner of Her Lag instead of Prisoner of her Majesty now?
Are you still old school or yet unprogressive?0 -
theyancey✭✭✭✭✭
✭I am sorry that your patience is exhausted. I've been part of launches of a number of these type games over the last 20 years. They can be viewed as either abominably frustrating to the point of taking a 12 gauge to your monitor or as a way to earn a merit badge in triumph over flaws and glitches so pervasive that it may seem like you are being taunted by Molag Bal himself.
I tend to view my experience with the latter view. It is like the bad first date that you and your subsequent spouse had. With the passage of time the initial problems fade into a quasi nostalgia and all that remains is the satisfaction of having persevered. If your trials are so overwhelming however you may want to simply suspend your account for 90 days. From Ultima to WoW, from Everquest to LOTRO, I have seen the biggest strides in bug reduction during those initial three months. I think that the same process will hold here.1 -
Well, atleast we'll be able to say "back in our day we had to jump buttnakid to our deaths to light the 4th brazier on the Final Assault"
The statement "if you put enough monkeys behind enough typewriters... sooner or later one will produce the works of Shakespeare" has sadly been proven utterly wrong by the internet...3 -
pxtc_ESO✭✭✭I feel for you but on the other hand if it was me I would not buy a game that doesn't have a server in my country. Everyone from the EU that plays on the EU server should cancel their accounts ASAP. If you continue to pay then they will delay as long as they can. If you guys band together and start cancelling subscriptions they will do something ASAP. Just so you know we on the NA server deal with ability lag all the time. It's not game breaking but it does happen.2
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Just so you know we on the NA server deal with ability lag all the time. It's not game breaking but it does happen.
Nor is it for Europeans... it doesn't "break" the game... and if it does... well... if someone can explain why "some" people have lag in Europe and others (from the same countries) don't ... well, guess he should apply for a job at Cisco.
Not really that hard to understand why, but someone people just don't seem to want to...
Edited by stefaan.de.wasch1b16_ESO on May 5, 2014 1:51PMThe statement "if you put enough monkeys behind enough typewriters... sooner or later one will produce the works of Shakespeare" has sadly been proven utterly wrong by the internet...0 -
Whether it is soley the server location could be argued, I'm not a network designer, I don't have access to their data but you don't need to have access to that information to make very simple calculations.
Our requests have to travel (at the speed of light in fibre) through dozens of exchange points, across thousands of miles of land and ocean to the server, the server then processes that request and sends the response back.
Even if it takes 300m/s to complete the trip, this is still unaccpable delays and it is noticeable when you're trying to pvp or where you're pressing a lot of skills very quickly.
I cannot even tell you the amount of times I've tried to heal someone and I know I pressed my heal before they died, yet they died before my heal activated. If the problem is server architecture then they need to hire some professionals to come in and fix the problem.
What they're hoping for is that like the bots, we will just give up complaining in the end and they can sweep it under the rug. We'll their run is getting so full they can barely stand on it.
We did not give up with the bot threads and we should not give up with server threads. *** will NEVER get done unless we make it absolutely clear that we DO NOT accept this sort of stuff.
This is their first mmo which is why I think we've been so patient with ZOS. We are human afterall and we do understand *** breaks an *** goes wrong, but we also expect that you fix the problems as soon as possible. Not wait until you have a billion threads on the forums until you decide to act.
Also to the guy who said he was unsure whether to bump the tread. I'm so pleased you did decided to post, the more people that post, the less they can sweep this under the rug.2 -
You make valid points @ImaginaryDimension , yet... we "all" clicked the accept button when we made our accounts, and it "did" say that the servers would be located on US soil and be moved to Europe at some (not specified) future point... So noone has any right to demand anything... If people weren't informed enough by not reading the terms of servers, then that is on them... Far to few people read up on things before a purchase.
We knew, and we have to live with it... we had to option to join the game now, or to wait till the servers were here... Seems like to many people took the first option and are now regretting it... I can understand that, but they don't have a leg to stand on.
And I am actualy a network designer... maybe not a good one, but atleast I earned a good living doing it
Edited by stefaan.de.wasch1b16_ESO on May 5, 2014 2:13PMThe statement "if you put enough monkeys behind enough typewriters... sooner or later one will produce the works of Shakespeare" has sadly been proven utterly wrong by the internet...0 -
Hodorius✭✭✭stefaan.de.wasch1b16_ESO wrote: »we "all" clicked the accept button when we made our accounts, and it "did" say that the servers would be located on US soil and be moved to Europe at some (not specified) future point... So noone has any right to demand anything...
Fun fact: EU has different laws than the US.
Over here you must define the contract BEFORE the payment is made.
As this box was shown AFTER the payment it has no legal weight in the EU.
This kind of contract that says that they can change every detail in the future is not valid over here... every TOS that is INSIDE the box is not valid.
The advertisement said "EU server".
We understand they want to save a bit money... but it´s one month now.
And YES that´s a first world problem and I am thankful I have those instead of real ones.
Edited by Hodorius on May 5, 2014 2:23PM4 -
I has nothing to do with "saving a bit of money" but with the way duplexed server clusters are built... and yes... it's been "one month now" which is nothing in either IT or in the life of an MMoRPG...
Nowhere did they state a timeline as to "when" the servers would be moved.
And bringing in "Laws"... well, I've seen people do that since DAoC and it got old pretty fast and well... but good luck trying to get them inforce. It'll end up costing you more then the game. Throwing the term "LAW" out there is always a clear sign of weakness in the history of MMORPG's... I'll call my lawyer...
Well, here's a number...
Edited by stefaan.de.wasch1b16_ESO on May 5, 2014 2:48PMThe statement "if you put enough monkeys behind enough typewriters... sooner or later one will produce the works of Shakespeare" has sadly been proven utterly wrong by the internet...1 -
Jade1986✭✭✭✭✭
✭✭✭
Sweet jesus, someone gets it. The people that say distance has nothing to do with it are as clueless as they come....ImaginaryDimension wrote: »Whether it is soley the server location could be argued, I'm not a network designer, I don't have access to their data but you don't need to have access to that information to make very simple calculations.
Our requests have to travel (at the speed of light in fibre) through dozens of exchange points, across thousands of miles of land and ocean to the server, the server then processes that request and sends the response back.
Even if it takes 300m/s to complete the trip, this is still unaccpable delays and it is noticeable when you're trying to pvp or where you're pressing a lot of skills very quickly.
I cannot even tell you the amount of times I've tried to heal someone and I know I pressed my heal before they died, yet they died before my heal activated. If the problem is server architecture then they need to hire some professionals to come in and fix the problem.
What they're hoping for is that like the bots, we will just give up complaining in the end and they can sweep it under the rug. We'll their run is getting so full they can barely stand on it.
We did not give up with the bot threads and we should not give up with server threads. *** will NEVER get done unless we make it absolutely clear that we DO NOT accept this sort of stuff.
This is their first mmo which is why I think we've been so patient with ZOS. We are human afterall and we do understand *** breaks an *** goes wrong, but we also expect that you fix the problems as soon as possible. Not wait until you have a billion threads on the forums until you decide to act.
Also to the guy who said he was unsure whether to bump the tread. I'm so pleased you did decided to post, the more people that post, the less they can sweep this under the rug.
Nothing exists outside of the US for a lot of them, lol.stefaan.de.wasch1b16_ESO wrote: »we "all" clicked the accept button when we made our accounts, and it "did" say that the servers would be located on US soil and be moved to Europe at some (not specified) future point... So noone has any right to demand anything...
Fun fact: EU has different laws than the US.
Over here you must define the contract BEFORE the payment is made.
As this box was shown AFTER the payment it has no legal weight in the EU.
This kind of contract that says that they can change every detail in the future is not valid over here... every TOS that is INSIDE the box is not valid.
The advertisement said "EU server".
We understand they want to save a bit money... but it´s one month now.
And YES that´s a first world problem and I am thankful I have those instead of real ones.
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Starnes✭✭✭stefaan.de.wasch1b16_ESO wrote: »I has nothing to do with "saving a bit of money" but with the way duplexed server clusters are built... and yes... it's been "one month now" which is nothing in either IT or in the life of an MMoRPG...
Nowhere did they state a timeline as to "when" the servers would be moved.
And bringing in "Laws"... well, I've seen people do that since DAoC and it got old pretty fast and well... but good luck trying to get them inforce. It'll end up costing you more then the game. Throwing the term "LAW" out there is always a clear sign of weakness in the history of MMORPG's... I'll call my lawyer...
Well, here's a number...
You were the one that started with the TOS legalise, so I have no idea why you're being so hypocritical to the poster here, it's quite frankly ridiculous.1 -
ZiRM✭✭✭✭✭
✭i just died again because of lag....
im not going to pay for this
Oh, but you already did...Want to become Vampire? 5k @ZiRM in game.ESO Server Status. ( ^_^)o自自o(^_^ ) SkåL!!!!!0 -
ZiRM✭✭✭✭✭
✭It's going to take them sometime to move the servers to EU. They have said they will do so but making threads like this aren't going to make it happen faster.Want to become Vampire? 5k @ZiRM in game.ESO Server Status. ( ^_^)o自自o(^_^ ) SkåL!!!!!0 -
stefaan.de.wasch1b16_ESO wrote: »I has nothing to do with "saving a bit of money" but with the way duplexed server clusters are built... and yes... it's been "one month now" which is nothing in either IT or in the life of an MMoRPG...
Nowhere did they state a timeline as to "when" the servers would be moved.
And bringing in "Laws"... well, I've seen people do that since DAoC and it got old pretty fast and well... but good luck trying to get them inforce. It'll end up costing you more then the game. Throwing the term "LAW" out there is always a clear sign of weakness in the history of MMORPG's... I'll call my lawyer...
Well, here's a number...
You were the one that started with the TOS legalise, so I have no idea why you're being so hypocritical to the poster here, it's quite frankly ridiculous.
It wasn't ment as legalise... it was just ment that people knew the servers wouldn't be here for some time and there wasn't a timeline on it... but they still want it faster then the company can or will move themThe statement "if you put enough monkeys behind enough typewriters... sooner or later one will produce the works of Shakespeare" has sadly been proven utterly wrong by the internet...0
This discussion has been closed.