Second time I didn't get the Twitch drops

CiNNeR · January 2023

I have my account linked for ages, was logged in, watched the twitch and claimed the drops in my inventory page. The last time I didn't get the drops in game. No ourbouros crates (missed 3 allready) and no emote. Have sent a message to support (last wednesday), no answer. Can someone from Eso help me with this. I am very dissappointed and have no idea how to reslove this.

Syldras · January 2023

Have you checked whether your accounts are still linked - not only at Twitch, but also on your account page on the ESO website? I had the problem that mine got disconnected on ESO's side, for whatever reason. Relinked and received the drops from a stream several days ago just a few hours later.

Thee_Cheshire_Cat · January 2023

i never got the first one, learned my lesson the first time.

No more time on twitch.

Sorry it happened to you yet again.

CiNNeR · January 2023

Syldras wrote: »

Have you checked whether your accounts are still linked - not only at Twitch, but also on your account page on the ESO website? I had the problem that mine got disconnected on ESO's side, for whatever reason. Relinked and received the drops from a stream several days ago just a few hours later.

Tried it and indeed, that was the problem. And got the last claimed rewards (not the one before this). Thanks for the help, I would never have guessed that ESO broke the link.

ZOS_Icy · January 2023

Greetings,

This thread has been moved to the General Help section, as it is better suited there.

Thank you for your understanding.

ZOS_Bill · February 2023

Thank you for the update. With the OP getting their twitch drops, this thread is being closed from further posts.