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Website Account Issue

Alienoutlaw
Alienoutlaw
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i cant login to my online account everytime i try i get this Error
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my in game account is fine
  • DratsaBlive
    DratsaBlive
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    I'm getting the same error with Firefox, Chrome and Vivaldi, yet it works in MS Edge.
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    I'm getting the same error with Firefox, Chrome and Vivaldi, yet it works in MS Edge.

    Could you pass over the Support ID from the error page, please?
    Gina Bruno
    Senior Community Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Alpharos7
    Alpharos7
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    I am having the same issue. 6795857367364510908 Is my support ID.

    I have tried accessing from Google Chrome and Microsoft Edge.
    Edited by Alpharos7 on January 25, 2023 5:52PM
    PS5 EU (UK) 668CP - Avid Roleplayer and Elder Scrolls fan!

    Kurog Gularz - Orc - Stamina Dragonknight
    Ancano Galerion - High Elf - Magicka Sorcerer
    Manabi Zenammu - Dark Elf - Magicka Dragonknight
    Warlock Necros - High Elf Vampire - Magicka Nightblade
    Rajirr Nightclaw - Khajit - Stamina Nightblade
    Drifa Deathweaver - Nord - Stamina Necromancer
    Aurodil - High Elf - Magicka Templar
    Mother Daenia - Breton - Stamina Warden
    Souless-Robot - Orc - Stamina Sorcerer
    Ursine Wildheart - Nord - Stamina Warden
    He'lea Asakale - Imperial - Stamina Templar
    Necrosa Corpse-Caller - High Elf - Magicka Necromancer
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Alpharos7 wrote: »
    I am having the same issue. 6795857367364510908 Is my support ID.

    I have tried accessing from Google Chrome and Microsoft Edge.

    Thank you! Could you also pass along the URL you were using?
    Gina Bruno
    Senior Community Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Alpharos7
    Alpharos7
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    Sure thing https://account.elderscrollsonline.com/

    Just found that Samsung Internet works so hopefully I am now linked up.
    Edited by Alpharos7 on January 25, 2023 6:05PM
    PS5 EU (UK) 668CP - Avid Roleplayer and Elder Scrolls fan!

    Kurog Gularz - Orc - Stamina Dragonknight
    Ancano Galerion - High Elf - Magicka Sorcerer
    Manabi Zenammu - Dark Elf - Magicka Dragonknight
    Warlock Necros - High Elf Vampire - Magicka Nightblade
    Rajirr Nightclaw - Khajit - Stamina Nightblade
    Drifa Deathweaver - Nord - Stamina Necromancer
    Aurodil - High Elf - Magicka Templar
    Mother Daenia - Breton - Stamina Warden
    Souless-Robot - Orc - Stamina Sorcerer
    Ursine Wildheart - Nord - Stamina Warden
    He'lea Asakale - Imperial - Stamina Templar
    Necrosa Corpse-Caller - High Elf - Magicka Necromancer
  • HailstoSithis
    HailstoSithis
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    I was having the same issue then it stopped randomly. At the moment though, I cannot currently access the "Account Summary". I click on it and its stuck on any one of the tabs on the left side of the screen that you can click on, e.g. EDIT, ACCOUNT INFO, MARKETING PREFERENCES, CHANGE PASSWORD, UPDATE SECURITY QUESTION, LINKED ACCOUNTS, BILLING HISTORY, MANAGE MEMBERSHIP, REDEEM CODE (This was a copy and paste from the "Account" page, and it came up as all caps, Idk why (sorry lol).
    Edited by HailstoSithis on January 25, 2023 6:33PM
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