So a friend of mine gifted x10 outfit slots to me. The idea was that I would use 1 slot for each of my 10 characters. The issue is that if you accept the items, they all go to 1 character only, you don't have control over where the slots can go, I'm not sure why they make it this way or what to do about it other than reaching out to customer service, however their solution was to give me a partial return on the crowns that didn't cover what the person gifted me. Has anyone else had an experience like this? How are we supposed to know beforehand?