The Elder Scrolls Online

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Elder Scrolls Online - Code Redemption... FAIL!!!!!!

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Istianas
Istianas
Soul Shriven
Greetings XXXXXXX,

Success! Thank you for playing The Elder Scrolls® Online, your code is currently being applied.

Transaction Receipt
Customer Name: Mi****madre
KeyCode: UJH1C5DE34MNJ4DC67B
5 Days Complimentary Game Time - Please Enjoy This Bonus Time!
A game time code for 5 days of game time was applied.

Google translator...

I've been 10 days without going to the game because my motherboard is busted. Whose idea was it to give away five days, and then apply immediately. Give me a coupon and I'll use it when I can play. That seems to chastise the client rather than reward. Petite panda's in Zenimax, really .. is not doing anything right. God knows I'm excited to put on a great taco designaros but I will not do because they do not want a ban but God knows I'm sick of ZeniMax and their way of doing things.

Now in Spanish ....

Llevo 10 dias sin entrar al juego porque mi placa base ha reventado. De quién ha sido la idea de regalar cinco dias y luego aplicarlo inmediatamente. Dadme un cupon y lo usaré cuando pueda jugar. Que parece que castigais al cliente en vez de recompensarle. Menuda panda hay en Zenimax, de verdad,.. es que no hacéis nada a derechas. Sabe Dios que me apetece mucho poner un gran taco para designaros pero no lo voy a hacer porque no quiero un ban pero también sabe Dios que estoy hasta las narices de Zenimax y su forma de hacer las cosas.
  • Fairydragon3
    Fairydragon3
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    he's got a point, there are still people that are unable to play due to tech issues, should have just sent the code to us for us to redeem
    Edited by Fairydragon3 on May 4, 2014 11:56AM
  • AlexDougherty
    AlexDougherty
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    Check your billing history.
    They added the 5 days before they sent the email, the email is just a receipt, not sure why they put the code on.
    Imade the same mistake. :mrgreen:
    People believe what they either want to be true or what they are afraid is true!
    Wizard's first rule
    Passion rules reason
    Wizard's third rule
    Mind what people Do, not what they say, for actions betray a lie.
    Wizard's fifth rule
    Willfully turning aside from the truth is treason to one's self
    Wizard's tenth rule
  • Moon449
    Moon449
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    AlexDougherty wrote: »
    Check your billing history.
    They added the 5 days before they sent the email, the email is just a receipt, not sure why they put the code on.
    Imade the same mistake. :mrgreen:

    Did you even read his post? he's saying why didn't they give people the code as some people (including him) can't play at the moment
  • Bazzakrak
    Bazzakrak
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    Moon449 wrote: »
    AlexDougherty wrote: »
    Check your billing history.
    They added the 5 days before they sent the email, the email is just a receipt, not sure why they put the code on.
    Imade the same mistake. :mrgreen:

    Did you even read his post? he's saying why didn't they give people the code as some people (including him) can't play at the moment

    In other MMOs I have played where the players were getting added time to their accounts, it was done automaticly like Zos has done here.

    One reason why they have applied it themself to the accounts, and not given out the code could be, this way they would make sure that everyone got 5 days, and that the codes would not be traded between players for ingame or RL money.

    The code they put in the reciept could be a way to make sure that there is some sort of documentation for each and every one of us, that we have gotten 5 days, some sort of paper trail.

    And to be honest, I cant see how it can be Zos problem that he cant play due to a hardware failure.
    Other people who cant play due to other reasons, yes they should get some sort of special treatment, and those people should take it up with CS.
    We're born, we live, we die. And along the way, you do the best with whatever crap you step in :p

    I'm stranded all alone in the gas station of love, And I have to use the self-service pumps <3

    Post Hoc Ergo Proptor Hoc o:)

    Motivation alone is not enough. If i had an idiot with me and i motivated him, then i will have a motivated idiot to do stuff :s
  • Moon449
    Moon449
    ✭✭✭
    Bazzakrak wrote: »
    Moon449 wrote: »
    AlexDougherty wrote: »
    Check your billing history.
    They added the 5 days before they sent the email, the email is just a receipt, not sure why they put the code on.
    Imade the same mistake. :mrgreen:

    Did you even read his post? he's saying why didn't they give people the code as some people (including him) can't play at the moment

    In other MMOs I have played where the players were getting added time to their accounts, it was done automaticly like Zos has done here.

    One reason why they have applied it themself to the accounts, and not given out the code could be, this way they would make sure that everyone got 5 days, and that the codes would not be traded between players for ingame or RL money.

    The code they put in the reciept could be a way to make sure that there is some sort of documentation for each and every one of us, that we have gotten 5 days, some sort of paper trail.

    And to be honest, I cant see how it can be Zos problem that he cant play due to a hardware failure.
    Other people who cant play due to other reasons, yes they should get some sort of special treatment, and those people should take it up with CS.

    I know how complimentary game time is added, and i'm not saying that he deserves any special treatment for a problem on his end. I was simply pointing out that the person i quoted completely missed the point of the OP
  • Fairydragon3
    Fairydragon3
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    @Bazzakrak, when I said tech issues, I ment more than people with hardware failure. There are those in game but are unable to do anything becasue of sever lag (mostly n the EU) . Many people have had the game play fine, but then stop working because of a patch. CS is having trouble getting to all these people. Honestly if I was one of the people, waiting on CS to get back to me, I would cancel my sub and wait until it was safe to come back, Luckily I have had an awesome tech experience.
  • AlexDougherty
    AlexDougherty
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    Moon449 wrote: »
    I know how complimentary game time is added, and i'm not saying that he deserves any special treatment for a problem on his end. I was simply pointing out that the person i quoted completely missed the point of the OP
    Sorry misread the OPs post, totally my fault. :blush:
    People believe what they either want to be true or what they are afraid is true!
    Wizard's first rule
    Passion rules reason
    Wizard's third rule
    Mind what people Do, not what they say, for actions betray a lie.
    Wizard's fifth rule
    Willfully turning aside from the truth is treason to one's self
    Wizard's tenth rule
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