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Why doesn't ESO have in-game polls?
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TaSheen✭✭✭✭✭
✭✭✭✭✭I have an addon to get rid of that.______________________________________________________
"But even in books, the heroes make mistakes, and there isn't always a happy ending." Mercedes Lackey, Into the West
PC NA, PC EU (non steam)- four accounts, many alts....1 -
SammyKhajit✭✭✭✭✭
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The forums would be the best way to communicate with customers. Open discussions about all kinds of ideas. But we all know how great that works at the moment...
Unfortunately, not everyone can access the forum (need to apply). It is also predominantly in English. Feedbacks have to be accessible so that you get a diverse cohort. OP’s suggestion is a good workaround.
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Dr_Con✭✭✭✭✭
✭✭I have an addon to get rid of that.
can you just make the add-on input what my favorite streamer said pls. I go to my favorite streamers for all my daily news, tactics, and what to think.1 -
Araxyte✭✭✭✭No thanks. I get enough "rate your experience " pop-ups from assorted apps as is.
You already get a pop-up for crowns store and news when you login to both character selection screen and in-game. Why not have a small section on this screen that you can click to take you to a poll? You press one button which exits an already existing window when you login, but people would still have a problem with this? I don't think so| All classes | PC EU |2 -
Cazador✭✭✭✭✭No thanks. I get enough "rate your experience " pop-ups from assorted apps as is.
You already get a pop-up for crowns store and news when you login to both character selection screen and in-game. Why not have a small section on this screen that you can click to take you to a poll? You press one button which exits an already existing window when you login, but people would still have a problem with this? I don't think so
Not having a poll is one less pop-up to deal with. Besides, at least I can actually get something out of the already existing one since the daily rewards are part of it.1 -
Aislinna✭✭✭✭✭Surely this would be the best possible way to gauge exactly what players want rather than speculating and potentially getting it wrong. I can't help but wonder if some of the recent failings could have been avoided this way. Obviously this wouldn't resolve the main issue, bugs, but it could help avoid some of the negative changes they've done to combat recently. The in-game polls I've seen in other MMO's have been rather successful - In some instances we got to choose exactly what the developers worked on next, a new skill line or a new area to explore "everyone liked that" (Runescape if anyone wondered).
And what would the poll have looked like that would have avoided the negative reaction to U35 combat changes?
* Do you want to make end game content more accessible to everybody? Yes / No
* Do you think it would be good to close the DPS gap? Yes / No
* Should "weaving" be made less necessary? Yes / No
* Should required "Actions Per Minute" be lowered by increasing buff durations? Yes / No
I just don't see the majority of players saying no to these poll questions and I don't envision an in-game poll feature allowing players to write novellas with their responses. So, the poll would have shown that "everybody wanted the changes"; which is not the case.
How often should these polls be conducted? Will people be upset that they are only polled once a year and not monthly? Development cycles do not move that fast and once it's underway, it doesn't change very much.
I also imagine polls are often targeted to a specific audience, i.e., new players, PVPers, casual questers, housing enthusiasts, etc., and while yes, everybody can do everything in the game, many don't. For example, I don't PVP, so I am not a good candidate to ask about PVP things as my answers would not be based on relevant experience (Cyrodiil is great, every Friday I enter and visit the golden vendor without any issues). To evaluate how the new player experience is going, they would not want to hear from jaded players that started years ago (a new alt is not a new player). How would targeting be handled? Currently they can query for players that meet the criteria and then email them.
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Lebkuchen✭✭✭✭✭A pop-up for a poll when you log into the game, like the one you get for crown store, would bother you to the point of quitting the game entirely? Y'know, the one you can close instantly when you log in
I do not like being bombarded with ads and questions. Especially when i want to relax. The announcements in ESO are annoying, but at least they give me daily rewards. Useless rewards i do not need... You are right. When i think of it, it should be enough for me to quit the game. But so should performance issues, bugs and a hundred other things. I guess ESO is a special case. It must be witchcraft. Does not change my opinion that i do not like your idea.1 -
Jaraal✭✭✭✭✭
✭✭✭✭✭SammyKhajit wrote: »Well, there is the surveys that they email out, but that seems to be sporadic.
There is also the PTS, but feedbacks don’t get much attention.
In-game poll might create a sense of participation, but are they going to use the data at all? That seems to be the key issue here…
Yes, they have a history of ignoring overwhelming feedback on the PTS, so any kind of survey would be minimally useful at best. They have years of examples of sticking to their unknown vision regardless of actual player desires. So, while it’s a nice idea, and would be a useful tool in a different situation…. anyone who’s been around long enough knows that that’s not the way it works here.3 -
Amottica✭✭✭✭✭
✭✭✭✭✭SammyKhajit wrote: »SammyKhajit wrote: »Well, there is the surveys that they email out, but that seems to be sporadic.
There is also the PTS, but feedbacks don’t get much attention.
In-game poll might create a sense of participation, but are they going to use the data at all? That seems to be the key issue here…
I disagree that feedback doesn't get attention. Sometimes we don't like the results of that attention. Not getting the answer we want doesn't mean we were ignored.
Okay, the PTS forum can seem a bit random with the feedback. Sometimes the posts feel more like theories, as opposed to actual experience from testing. But this one was also referring to the promised Q&A for combat change, which was stated several months ago and hasn’t appeared yet.
Not all feedbacks will be listened to, for sure, but these days it seems quite a few ones and not even gameplay but minor issues (short mussed hair comes to mind) have been overlooked.
I agree. There is a lot of "feedback" on the PTS that is clearly just from reading the patch notes or repeating what someone else says. I expect Zenimax can tell the difference between that and feedback from real experience.
When Zenimax does a survey of players, they are in control of the questions they want to ask and the feedback they want. Besides surveys being a random sampling following standardized mathematical practices, which will give them a good idea of what the population thinks, it is probably a misconception that Zenimax will ask the questions and permit the feedback that any given player wants to provide. That is not the case, and it would also open the forums up to more criticism because Zenimax did not ask the question I wanted to answer.
So in the end the current practice of doing surveys is more than sufficient.
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kargen27✭✭✭✭✭
✭✭✭✭✭"* Do you want to make end game content more accessible to everybody? Yes / No"
Your end game content might not be my end game content. Even if it were what does more accessible mean? Do we want a group finder for trials? Do we think it should be easier to get the trifecta? Make it easier to move up the ranks in Cyrodiil. More ways to get Emperor? Not require ESO+ or purchase of chapters for dungeon content?
The rest of the questions really rely on a follow-up question or two. Why and how. If players want the gap closed do they want a cap on maximum DPS or do they want a sliding percentage boost to low DPS?
And if they do give us the option for an in game poll it should not be intrusive at all. Put a link to the poll on the character selection screen and if players want to take the poll they click in the appropriate place. If not then they just grab their character and go.
I still don't see how it would change things other than seeing threads here asking why ZoS ignored 73% of players that answered yes to question 7.and then the parrot said, "must be the water mines green too."2 -
Cadbury✭✭✭✭✭
✭✭✭✭✭While I don't think an in-game poll is necessarily a bad idea, I do think most people have a disdain for anything that could be seen as a distraction when in-game. So I could see people merely clicking out of it, just to close it and go along with their day.
Personally, I also feel people are putting too much faith in how polling will work. Polls will not magically "fix" the game. The data is already there and ZOS has chosen how they respond to it. No amount of polling will change that.
If you truly believe in making a difference, your only recourse is to make a bug report or make a PTS report. That's it
"If a person is truly desirous of something, perhaps being set on fire does not seem so bad."1 -
rpa✭✭✭✭✭
✭✭They have logs of everything players are doing in game. And ingame bug reports and feedback.3 -
Kiralyn2000✭✭✭✭✭
✭✭✭✭✭And what would the poll have looked like that would have avoided the negative reaction to U35 combat changes?
* Do you want to make end game content more accessible to everybody? Yes / No
* Do you think it would be good to close the DPS gap? Yes / No
* Should "weaving" be made less necessary? Yes / No
* Should required "Actions Per Minute" be lowered by increasing buff durations? Yes / No
I just don't see the majority of players saying no to these poll questions and I don't envision an in-game poll feature allowing players to write novellas with their responses. So, the poll would have shown that "everybody wanted the changes"; which is not the case.
I don't see the majority of players understanding half the questions, since those are all focused at progression/"pro" players who understand the game engine and even care about those things.
(log in, window pops up. "Uh, 'weaving'? 'Actions per minute'? What?")
edit: on the general topic, I don't think I've ever seen an in-game poll in any game I've played.Edited by Kiralyn2000 on November 15, 2022 4:23PM2 -
Soraka✭✭✭✭✭I would appreciate a poll being added onto the screen that already pops up and not a new pop up. I would never know if I got an email survey and would like to participate in the survey.1 -
SpacemanSpiff1✭✭✭✭✭
✭✭people dont even read the announcements. i have no confidence it would increase interaction.1 -
Araxyte✭✭✭✭I would appreciate a poll being added onto the screen that already pops up and not a new pop up. I would never know if I got an email survey and would like to participate in the survey.
This is pretty much what I meant, add a poll link or something to the existing screen.| All classes | PC EU |1 -
Araxyte✭✭✭✭No thanks. I get enough "rate your experience " pop-ups from assorted apps as is.
You already get a pop-up for crowns store and news when you login to both character selection screen and in-game. Why not have a small section on this screen that you can click to take you to a poll? You press one button which exits an already existing window when you login, but people would still have a problem with this? I don't think so
Not having a poll is one less pop-up to deal with. Besides, at least I can actually get something out of the already existing one since the daily rewards are part of it.
You didn't really read what I posted. "Why not have a small section on this screen that you can click to take you to a poll?". Literally no extra button clicks for you.| All classes | PC EU |2 -
Araxyte✭✭✭✭
And what would the poll have looked like that would have avoided the negative reaction to U35 combat changes?
* Do you want to make end game content more accessible to everybody? Yes / No
* Do you think it would be good to close the DPS gap? Yes / No
* Should "weaving" be made less necessary? Yes / No
* Should required "Actions Per Minute" be lowered by increasing buff durations? Yes / No
I just don't see the majority of players saying no to these poll questions and I don't envision an in-game poll feature allowing players to write novellas with their responses. So, the poll would have shown that "everybody wanted the changes"; which is not the case.
How often should these polls be conducted? Will people be upset that they are only polled once a year and not monthly? Development cycles do not move that fast and once it's underway, it doesn't change very much.
I also imagine polls are often targeted to a specific audience, i.e., new players, PVPers, casual questers, housing enthusiasts, etc., and while yes, everybody can do everything in the game, many don't. For example, I don't PVP, so I am not a good candidate to ask about PVP things as my answers would not be based on relevant experience (Cyrodiil is great, every Friday I enter and visit the golden vendor without any issues). To evaluate how the new player experience is going, they would not want to hear from jaded players that started years ago (a new alt is not a new player). How would targeting be handled? Currently they can query for players that meet the criteria and then email them.
I think it would be rather interesting seeing the answers to these questions.
The issue would be that the more dedicated player, or long-term player, would be more likely to take part in the poll than newer players, as you've said. But there are solutions to this, such as handing out the poll to select people. I just think having a poll/ survey in-game would be better than an email - if players don't want to fill out an in-game poll then they're certainly not going to take notice of an email form, at least I don't think so anyway.| All classes | PC EU |1 -
SilverBride✭✭✭✭✭
✭✭✭✭✭The issue would be that the more dedicated player, or long-term player, would be more likely to take part in the poll than newer players, as you've said. But there are solutions to this, such as handing out the poll to select people.
This would be very biased and would not give an accurate representation of the player base as a whole.PCNA2 -
Araxyte✭✭✭✭SilverBride wrote: »The issue would be that the more dedicated player, or long-term player, would be more likely to take part in the poll than newer players, as you've said. But there are solutions to this, such as handing out the poll to select people.
This would be very biased and would not give an accurate representation of the player base as a whole.
Huh? How would selecting a variety of different types of players be biased? Did you not read the second part to that post - "select people"?| All classes | PC EU |1 -
SilverBride✭✭✭✭✭
✭✭✭✭✭SilverBride wrote: »The issue would be that the more dedicated player, or long-term player, would be more likely to take part in the poll than newer players, as you've said. But there are solutions to this, such as handing out the poll to select people.
This would be very biased and would not give an accurate representation of the player base as a whole.
Huh? How would selecting a variety of different types of players be biased? Did you not read the second part to that post - "select people"?
Select people indicates a certain type of player as opposed to a random sampling.PCNA0 -
Araxyte✭✭✭✭SilverBride wrote: »SilverBride wrote: »The issue would be that the more dedicated player, or long-term player, would be more likely to take part in the poll than newer players, as you've said. But there are solutions to this, such as handing out the poll to select people.
This would be very biased and would not give an accurate representation of the player base as a whole.
Huh? How would selecting a variety of different types of players be biased? Did you not read the second part to that post - "select people"?
Select people indicates a certain type of player as opposed to a random sampling.
Random sampling would be biased. As mentioned in the posts above, a casual player is less likely to do the poll. Therefore they would need to select more casual players than veteran.| All classes | PC EU |2 -
SilverBride✭✭✭✭✭
✭✭✭✭✭SilverBride wrote: »SilverBride wrote: »The issue would be that the more dedicated player, or long-term player, would be more likely to take part in the poll than newer players, as you've said. But there are solutions to this, such as handing out the poll to select people.
This would be very biased and would not give an accurate representation of the player base as a whole.
Huh? How would selecting a variety of different types of players be biased? Did you not read the second part to that post - "select people"?
Select people indicates a certain type of player as opposed to a random sampling.
Random sampling would be biased. As mentioned in the posts above, a casual player is less likely to do the poll. Therefore they would need to select more casual players than veteran.
That is based on the assumption that casual players wouldn't take the poll, which is not a proven fact.
There are too many variables to make an in game poll an accurate representation of what the player base as a whole wants.PCNA2 -
Beilin_Balreis_Colcan✭✭✭✭✭
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It would also set a very, very bad precedent. If ZOS added it, other companies might follow. Please, no.Kiralyn2000 wrote: »And what would the poll have looked like that would have avoided the negative reaction to U35 combat changes?
* Do you want to make end game content more accessible to everybody? Yes / No
* Do you think it would be good to close the DPS gap? Yes / No
* Should "weaving" be made less necessary? Yes / No
* Should required "Actions Per Minute" be lowered by increasing buff durations? Yes / No
I just don't see the majority of players saying no to these poll questions and I don't envision an in-game poll feature allowing players to write novellas with their responses. So, the poll would have shown that "everybody wanted the changes"; which is not the case.
I don't see the majority of players understanding half the questions, since those are all focused at progression/"pro" players who understand the game engine and even care about those things.
(log in, window pops up. "Uh, 'weaving'? 'Actions per minute'? What?")
edit: on the general topic, I don't think I've ever seen an in-game poll in any game I've played.PC(Steam) / EU / play from Melbourne, Australia / avg ping 3900 -
Araxyte✭✭✭✭SilverBride wrote: »SilverBride wrote: »SilverBride wrote: »The issue would be that the more dedicated player, or long-term player, would be more likely to take part in the poll than newer players, as you've said. But there are solutions to this, such as handing out the poll to select people.
This would be very biased and would not give an accurate representation of the player base as a whole.
Huh? How would selecting a variety of different types of players be biased? Did you not read the second part to that post - "select people"?
Select people indicates a certain type of player as opposed to a random sampling.
Random sampling would be biased. As mentioned in the posts above, a casual player is less likely to do the poll. Therefore they would need to select more casual players than veteran.
That is based on the assumption that casual players wouldn't take the poll, which is not a proven fact.
There are too many variables to make an in game poll an accurate representation of what the player base as a whole wants.
Of course it's not a fact, but it's the more likely scenario. And you can say that any form of feedback isn't an accurate representation.
ZOS have only just put out a survey via email. I'm saying why not send it out in-game to people where it's more likely to be filled out. And a poll to go with it if needed, which takes less time to complete than a survey, enticing more people to provide data. Not everyone wants to fill out a poll or survey, but at least an in-game version would provide easier access as opposed to email.| All classes | PC EU |0 -
AinSoph✭✭✭✭✭I actually genuinely cannot understand why people wouldn't want an ingame poll for what content they would want to see next in the game. The amount of people active in the forums doesn't even hold a candle to active players ingame and they can get way more accurate answers from the whole player base. It honestly feels like those people are just scared of progression/change or are just lazy and most of the counterarguments are weak at best considering how much potential gain this can receive.2
