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MAJOR BUG 2022-11-01 ESO PLUS NOT ACTIVE IN GAME

Bucky Balls
Bucky Balls
✭✭✭
pc na/eu

bug ref: 221101-001829

My eso+ has been wiped out; it is showing on the web account (partly) but, with over a year's sub left, I am more than a little concerned to find that my eso+ is NOT working within game. No settings have been changed by the update. I am being offered to buy membership that I already have and cannot use my craft bag or any other eso+ features which I have paid for.

This must be fixed immediately.

You also need to start testing stuff before letting it go live in such a destructive fashion.

@ZOS_GinaBruno
@ZOS_JessicaFolsom
@ZOS_Kevin
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    @Bucky Balls We are aware of this issue and investigating currently. We'll follow up once we have more information.
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • Bucky Balls
    Bucky Balls
    ✭✭✭
    Thank you @ZOS_Kevin for your prompt response.

    I sincerely hope those responsible for this fiasco are equally alacritous in providing an actual solution.
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