Maintenance for the week of October 6:
• PC/Mac: No maintenance – October 6
• ESO Store and Account System for maintenance – October 7, 6:00AM EDT (10:00 UTC) - 4:00PM EDT (20:00 UTC)
• PC/Mac: No maintenance – October 6
• ESO Store and Account System for maintenance – October 7, 6:00AM EDT (10:00 UTC) - 4:00PM EDT (20:00 UTC)
MAJOR BUG 2022-11-01 ESO PLUS NOT ACTIVE IN GAME
Bucky Balls
✭✭✭
pc na/eu
bug ref: 221101-001829
My eso+ has been wiped out; it is showing on the web account (partly) but, with over a year's sub left, I am more than a little concerned to find that my eso+ is NOT working within game. No settings have been changed by the update. I am being offered to buy membership that I already have and cannot use my craft bag or any other eso+ features which I have paid for.
This must be fixed immediately.
You also need to start testing stuff before letting it go live in such a destructive fashion.
@ZOS_GinaBruno
@ZOS_JessicaFolsom
@ZOS_Kevin
bug ref: 221101-001829
My eso+ has been wiped out; it is showing on the web account (partly) but, with over a year's sub left, I am more than a little concerned to find that my eso+ is NOT working within game. No settings have been changed by the update. I am being offered to buy membership that I already have and cannot use my craft bag or any other eso+ features which I have paid for.
This must be fixed immediately.
You also need to start testing stuff before letting it go live in such a destructive fashion.
@ZOS_GinaBruno
@ZOS_JessicaFolsom
@ZOS_Kevin
0
-
ZOS_KevinCommunity Manager@Bucky Balls We are aware of this issue and investigating currently. We'll follow up once we have more information.Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter0 -
Bucky Balls✭✭✭Thank you @ZOS_Kevin for your prompt response.
I sincerely hope those responsible for this fiasco are equally alacritous in providing an actual solution.
0