BlueRaven wrote: »

the problem of people just getting eso+ for the month to get the improved reward

I do not think ZOS sees this as a problem ... quite the opposite.

Michae wrote: »

BlueRaven wrote: »

Arunei wrote: »

As someone who subscribes most of the time (only lapsing during periods I don't have the extra money for it), I personally don't see how people getting one DLC for free in a year invalidates or lessens the value of ESO+. Getting free DLC is only one perk and everyone getting one free thing per year doesn't take away from the craft bag, the extra bank/housing space, the ability to Dye gear, a monthly stipend of Crowns, and the other perks that come with having a sub.

It’s not that other people are getting it. It’s that to the eso+ subscriber they are getting essentially nothing.

Imagine paying for a yearly bus pass, and then the bus system decides to make October free for everyone, as a customer appreciation event. Yeah, you don’t have to bring your bus pass with you in October, but really they are not giving you anything you have not already paid for.

It’s not a perfect analogy but that is the feeling eso+ members are feeling. They are not upset at other people getting something, but they feel they are not really being appreciated.

There was a time when eso had the “free” eso+ week for everyone, subscribers got crown crates. But that stopped. So eso+ members in general are feeling a bit like they are unappreciated already.

I still think giving the eso+ members the CE version of the dlc (the one that comes with the pet and mount) as the gift would be better. But that runs in to the problem of people just getting eso+ for the month to get the improved reward.

Maybe there should be a consecutive year long membership reward? I dunno.

Somehow this bus pass analogy rubs me the wrong way. It doesn't work like that. Those guys getting free dlc aren't complete freeloaders, they had to pay for High Isle chapter to get it.

So to get the analogy right I'd say it's like that:

You (as in ESO+ subscriber) pay for a bus pass, that covers all routes in your city except for one (High Isle Chapter). On top of that you have other perks, like let's say window view and heated seats others don't have (craft bag, dlc dungeons etc.). For that one you have to pay extra, but only once, and you can ride your heart out on it even if you don't have bus pass anymore.

The unsubscribed guys just bought the latter and they can only ride on that one line, no additional fees required.

Then the company has a promo. If you buy a pass for High Isle route in a specific time frame, you also get to ride on another route, indefinitely. You with your bus pass already could ride on that route, but now you have a guarantee that you'll be able to ride that route even when your bus pass expires. I'd say it's still an added bonus. And also as a token of good will you get a plushie (pet). And you still have all the other perks, like heated seats and window view.

I'm not saying you should totally be happy about those circumstances. But I don't really get the sentiment that someone else having a little piece of your deal suddenly devalues your experience. I pay for ESO+ to have constant access to many things, not just one specific dlc that some people might get as a bonus after paying and jumping through some hoops. Someone else getting something based on entirely different deal doesn't really cheapen my experience. And if it does, well, you can always reevaluate your spending, and maybe unsub? If not permanently, then maybe for a month or two, to get back your money's worth you apparently wasted on the dlc.

ESO+ members had to pay for High Isle as well. The new chapters are not included with the eso+ sub. So all of that cancels out.

Also in the bus analogy there are obviosly people who "pay per usage" (people who do not pay for a yearly pass) so that lines up as well.

Like I said it was not a perfect analogy.

Maybe a public golf course with a private club area? And that private club area decides to unlock some of the private areas to the public even though they still advertise it as a perk for club members?

Or going to a party where everyone gets gifts and your gift is something you already have and the gift giver already knew that?

Or when your favorite store has a great sale, but it's for "New Customers Only"?

The point is not the 1 to 1 analogy it's the FEELING of being neglected as a loyal consumer.

The gift of being allowed to enter an area where you were already allowed to enter, is not really a gift. It's a party where everyone is getting a gift, but not eso+ subscribers.

EmEm_Oh wrote: »

I think it's ok a DLC is being given for free, but for ESO+ members, an exclusive mount would have been nice for also completing the 100%.

ESO+ members need to be reminded they are not just a player, but a paying member and will get additional rewards on top of other events.

Naturally, this should spawn more ESO+ members. Give people who don't have anything a little taste of ESO (like the free DLC), but also give ESO+ members a reaffirming reward of appreciation for their continuing service.

Maybe start giving away a free radiant apex mount for every 12 continuous months of ESO+ or something.

This is probably the best idea and thought presented in this thread.

There is a senche mount that early players received as a reward and has never been offered again through any means. A mount is much more meaningful, and useful than a pet and I have seen threads with players clamoring for that senche mount to be sold in the crown store.

So a well-designed mount would have been a notable reward for ESO+ players when giving a DLC away. It would have shown a higher level of respect for subscribers than a pet.

@EmEm_Oh thx for sharing this idea.

It should be something special for the event, related to the content. Summerset had psijic pet, mount, and house. All related to the chapter content thematically. That’s all that needs to be done. Sure the pet, mount, and/or house won’t please everyone but it’s thematically appropriate, exclusive to the event, and is the same for all qualifying community (owners of High Isle).

SilverBride wrote: »

Amottica wrote: »

EmEm_Oh wrote: »

Maybe start giving away a free radiant apex mount for every 12 continuous months of ESO+ or something.

This is probably the best idea and thought presented in this thread.

This is not about giving special rewards to ESO+ members. It's about the year end reward for everyone. It should not be an ESO+ perk but a separate reward that everyone can benefit from equally.

I know they can't please everyone but an Apex mount is the last thing I want. Why not just gift some crowns so everyone can get something they would enjoy?

This is about our thoughts concerning the reward for this event, and the ESO+ specific rewards is just as valid to discuss as the DLC reward in the context of this thread.

As such, my comment, and especially the suggestion @EmEm_Oh made about providing a special mount is a good idea, is valid. I just think it would be a better reward instead of a pet while giving a DLC to everyone who qualifies for the reward.

Amottica wrote: »

SilverBride wrote: »

Amottica wrote: »

EmEm_Oh wrote: »

Maybe start giving away a free radiant apex mount for every 12 continuous months of ESO+ or something.

This is probably the best idea and thought presented in this thread.

This is not about giving special rewards to ESO+ members. It's about the year end reward for everyone. It should not be an ESO+ perk but a separate reward that everyone can benefit from equally.

I know they can't please everyone but an Apex mount is the last thing I want. Why not just gift some crowns so everyone can get something they would enjoy?

This is about our thoughts concerning the reward for this event, and the ESO+ specific rewards is just as valid to discuss as the DLC reward in the context of this thread.

As such, my comment, and especially the suggestion @EmEm_Oh made about providing a special mount is a good idea, is valid. I just think it would be a better reward instead of a pet while giving a DLC to everyone who qualifies for the reward.

That is fine for some but I have zero interest in pets or mounts, especially the glowing fiery over the top Apex mounts. Those are useless to me and I suspect others may feel the same.

I think crowns that could be used to purchase something to suit each player's personal preference would satisfy a lot more players.

SilverBride wrote: »

Amottica wrote: »

SilverBride wrote: »

Amottica wrote: »

EmEm_Oh wrote: »

Maybe start giving away a free radiant apex mount for every 12 continuous months of ESO+ or something.

This is probably the best idea and thought presented in this thread.

This is not about giving special rewards to ESO+ members. It's about the year end reward for everyone. It should not be an ESO+ perk but a separate reward that everyone can benefit from equally.

I know they can't please everyone but an Apex mount is the last thing I want. Why not just gift some crowns so everyone can get something they would enjoy?

This is about our thoughts concerning the reward for this event, and the ESO+ specific rewards is just as valid to discuss as the DLC reward in the context of this thread.

As such, my comment, and especially the suggestion @EmEm_Oh made about providing a special mount is a good idea, is valid. I just think it would be a better reward instead of a pet while giving a DLC to everyone who qualifies for the reward.

That is fine for some but I have zero interest in pets or mounts, especially the glowing fiery over the top Apex mounts. Those are useless to me and I suspect others may feel the same.

I think crowns that could be used to purchase something to suit each player's personal preference would satisfy a lot more players.

They're never going to give you crowns. While it's great to be hopeful, it's not going to happen. Even if something is not to my taste, I can be happy if thought and care go into something. It didn't on this, imo, but I didn't like nor do I use any of the Summerset event things and I still think those were great rewards.

Amottica wrote: »

SilverBride wrote: »

Amottica wrote: »

SilverBride wrote: »

Amottica wrote: »

EmEm_Oh wrote: »

Maybe start giving away a free radiant apex mount for every 12 continuous months of ESO+ or something.

This is probably the best idea and thought presented in this thread.

This is not about giving special rewards to ESO+ members. It's about the year end reward for everyone. It should not be an ESO+ perk but a separate reward that everyone can benefit from equally.

I know they can't please everyone but an Apex mount is the last thing I want. Why not just gift some crowns so everyone can get something they would enjoy?

This is about our thoughts concerning the reward for this event, and the ESO+ specific rewards is just as valid to discuss as the DLC reward in the context of this thread.

As such, my comment, and especially the suggestion @EmEm_Oh made about providing a special mount is a good idea, is valid. I just think it would be a better reward instead of a pet while giving a DLC to everyone who qualifies for the reward.

That is fine for some but I have zero interest in pets or mounts, especially the glowing fiery over the top Apex mounts. Those are useless to me and I suspect others may feel the same.

I think crowns that could be used to purchase something to suit each player's personal preference would satisfy a lot more players.

To answer your previous question about why not just gift crowns. First, and most importantly, pretty much everyone will complain about the number of crowns Zenimax gave us, saying it is not enough. The activity in such a thread after five or six days would make this thread look short and nothing. For that reason alone it would be a horrible business decision and I expect it will not happen.

This is why something like that striped senche mount is a much better idea on the business side.

Not everyone cares about mounts. I would be very unhappy if that was next year's reward and feel cheated for a third year in a row.

TaSheen wrote: »

SilverBride wrote: »

Amottica wrote: »

SilverBride wrote: »

Amottica wrote: »

SilverBride wrote: »

Amottica wrote: »

EmEm_Oh wrote: »

Maybe start giving away a free radiant apex mount for every 12 continuous months of ESO+ or something.

This is probably the best idea and thought presented in this thread.

This is not about giving special rewards to ESO+ members. It's about the year end reward for everyone. It should not be an ESO+ perk but a separate reward that everyone can benefit from equally.

I know they can't please everyone but an Apex mount is the last thing I want. Why not just gift some crowns so everyone can get something they would enjoy?

This is about our thoughts concerning the reward for this event, and the ESO+ specific rewards is just as valid to discuss as the DLC reward in the context of this thread.

As such, my comment, and especially the suggestion @EmEm_Oh made about providing a special mount is a good idea, is valid. I just think it would be a better reward instead of a pet while giving a DLC to everyone who qualifies for the reward.

That is fine for some but I have zero interest in pets or mounts, especially the glowing fiery over the top Apex mounts. Those are useless to me and I suspect others may feel the same.

I think crowns that could be used to purchase something to suit each player's personal preference would satisfy a lot more players.

To answer your previous question about why not just gift crowns. First, and most importantly, pretty much everyone will complain about the number of crowns Zenimax gave us, saying it is not enough. The activity in such a thread after five or six days would make this thread look short and nothing. For that reason alone it would be a horrible business decision and I expect it will not happen.

This is why something like that striped senche mount is a much better idea on the business side.

Not everyone cares about mounts. I would be very unhappy if that was next year's reward and feel cheated for a third year in a row.

So.... what is it you want, since nothing anyone else has proposed is anything you'd be happy with?

She said what she thought was best. Either not give dlc as a reward in the first place, or give crowns as a gift so everyone can pick what they want.

SilverBride wrote: »

I'd suggest they discount our subscriptions or give subscribers some crowns or something of worth to make up for the difference, but that is only a bandaid solution. The real solution is to not give ESO+ perks away in the first place.

heaven13 wrote: »

SilverBride wrote: »

Amottica wrote: »

SilverBride wrote: »

Amottica wrote: »

EmEm_Oh wrote: »

Maybe start giving away a free radiant apex mount for every 12 continuous months of ESO+ or something.

This is probably the best idea and thought presented in this thread.

This is not about giving special rewards to ESO+ members. It's about the year end reward for everyone. It should not be an ESO+ perk but a separate reward that everyone can benefit from equally.

I know they can't please everyone but an Apex mount is the last thing I want. Why not just gift some crowns so everyone can get something they would enjoy?

This is about our thoughts concerning the reward for this event, and the ESO+ specific rewards is just as valid to discuss as the DLC reward in the context of this thread.

As such, my comment, and especially the suggestion @EmEm_Oh made about providing a special mount is a good idea, is valid. I just think it would be a better reward instead of a pet while giving a DLC to everyone who qualifies for the reward.

That is fine for some but I have zero interest in pets or mounts, especially the glowing fiery over the top Apex mounts. Those are useless to me and I suspect others may feel the same.

I think crowns that could be used to purchase something to suit each player's personal preference would satisfy a lot more players.

They're never going to give you crowns. While it's great to be hopeful, it's not going to happen. Even if something is not to my taste, I can be happy if thought and care go into something. It didn't on this, imo, but I didn't like nor do I use any of the Summerset event things and I still think those were great rewards.

I'm personally fine with the salamander lol. I don't need another separate reward. But hey, if they are gonna give out free stuff, I'll small/medium house. We haven't gotten a new one of that size house in ages. A cute little cottage would be nice.

SilverBride wrote: »

Amottica wrote: »

SilverBride wrote: »

Amottica wrote: »

SilverBride wrote: »

Amottica wrote: »

EmEm_Oh wrote: »

Maybe start giving away a free radiant apex mount for every 12 continuous months of ESO+ or something.

This is probably the best idea and thought presented in this thread.

This is not about giving special rewards to ESO+ members. It's about the year end reward for everyone. It should not be an ESO+ perk but a separate reward that everyone can benefit from equally.

I know they can't please everyone but an Apex mount is the last thing I want. Why not just gift some crowns so everyone can get something they would enjoy?

This is about our thoughts concerning the reward for this event, and the ESO+ specific rewards is just as valid to discuss as the DLC reward in the context of this thread.

As such, my comment, and especially the suggestion @EmEm_Oh made about providing a special mount is a good idea, is valid. I just think it would be a better reward instead of a pet while giving a DLC to everyone who qualifies for the reward.

That is fine for some but I have zero interest in pets or mounts, especially the glowing fiery over the top Apex mounts. Those are useless to me and I suspect others may feel the same.

I think crowns that could be used to purchase something to suit each player's personal preference would satisfy a lot more players.

To answer your previous question about why not just gift crowns. First, and most importantly, pretty much everyone will complain about the number of crowns Zenimax gave us, saying it is not enough. The activity in such a thread after five or six days would make this thread look short and nothing. For that reason alone it would be a horrible business decision and I expect it will not happen.

This is why something like that striped senche mount is a much better idea on the business side.

Not everyone cares about mounts. I would be very unhappy if that was next year's reward and feel cheated for a third year in a row.

There is a solid fact that you cannot make everyone happy with things like this. However, the mount and other usable items would be a superior business decision than the crowns for the reason I already pointed out.

Further, it would also be best for Zenimax to rotate what they provided for an ESO+ reward. A home in a future event like this would be another great idea like the mount is. Keep people guessing. Granted, a non-combat pet is probably one of the least interesting items they could give us.

Amottica wrote: »

There is a solid fact that you cannot make everyone happy with things like this. However, the mount and other usable items would be a superior business decision than the crowns for the reason I already pointed out.

Keeping players happy and subscribed is the superior business decision.

@SilverBride @BlueRaven

I still feel that the analogy isn't accurate. And As I said, I don't want to invalidate your feelings, I just don't get the outrage this time around.

I'll quote only parts of your posts for clarity's sake.

SilverBride wrote: »

I tried to explain this to a friend because they couldn't understand our view. I told them to imagine you rent an apartment in a large building. There are amenities such as a pool and a hot tub and a gym but you have to pay an extra monthly fee to access them. One day the landlord said "You have been good tenants so I would like to reward everyone with free hot tub access". Those who already pay for this don't feel rewarded and feel their amenity package has lost the value of one of its perks, but their monthly fee hasn't decreased to make up the difference. The landlord notices this and says "Also those with the amenity package can now have this nice bath towel as their reward.

Sorry, but in that analogy there never was a hot tub to begin with.
You are a tenant with access to certain things, let's say pool and gym (although ESO+ has more than two perks). Then landlord installs a hot tub and says, everyone who pays this one time fee in a certain time will have the access to the hot tub. You also can forfeit said fee and have said access included in your usual subscription to gym and pool. And if you pay said fee you get complimentary towel (and High Isle Chapter I don't want to bother with thinking up another analogous thing). Also the hot tub is infinite in size, everybody can fit in at a same time and not bother anybody else.

And don't forget that if you bought High Isle you ALSO get this dlc. You can play it even if you unsubscribe. I see it as a win. If I ever am in worse financial state than now, and decide to cut my ESO+ expenses, I'll still be able to play that dlc.

SilverBride wrote: »

Not everyone cares about mounts. I would be very unhappy if that was next year's reward and feel cheated for a third year in a row.

And here you hit the nail on the head. The truth is, no matter what reward will be presented there will always be someone who's not happy with it.

They give out a house - "I'm not into housing" or "The house is too big/small/wrong style",

They give out a mount - "I'm not into mounts"; "It's too flashy/plain",

They give out a costume - "I don't care about cosmetics"; "I only use motifs",

They give out pets - "I'm not into pets"; "It's ugly",

They give out Crown Crates - "I'm not gonna gamble" - yes, there are people who don't want to open free crates as they are that much against the whole concept,

They give out Crowns - "There's nothing in the store that I want", "You gave out too little".

Although expecting to be given Crowns is just wishful thinking at this point.

I can understand more not being happy with the lack of perks for ESO+ when they give out those free trial weeks, since they are getting exactly what you get for money for free, and especially since back in the day they did give out some Crown Crates, so there's a precedent.

But this time you still get the added bonus of having the lifetime access to that dlc, and the token pet, which you may, or may not like, but as we established there's no one thing that everybody would like.

TL;DR I do understand where you're coming from, I acnowledge your feelings on that, but I can't help finding them childish. I'm happy with my ESO+, I pay for many perks, mostly for the craft bag and dyeing costumes, and someone getting a small piece of that pie isn't going to ruin it for me, even if I didn't get the ugly pet.

This is the 3rd fourth quarter DLC they have given away. Murkmire, last year and now Firesong. Which is fine with me if that is something they want to give away. Just make it part of the chapter purchase mid-year and be done with it.

What rubs me wrong is DLC’s access is part of the perk for ESO+. I don’t need another pet I will never use or mount I probably will not ride. Give us a furniture bag, potions/food or siege bag as a perk.

Stay safe

This one requests that the discussions remain courteous, so that this thread won’t get shut down and thus save ZOS the bother of giving a response to players’ feedback?