is the Striking At The Heart quest broken? The Keystones can't be retrieved.

Alan_Hawk
Alan_Hawk
the quest Striking At The Heart: Retrieve and Place The Keystones, is broken. I can't recover any of the cyrstals. I've tried logging off and back on, quiting the game and totally reloading the program, nothing works. The cyrstals are there, I can see them, but they are dark, there is no white arrow hovering over them, and when I get close there is no way to pick them up. Anyone else having this issue?
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  • BETAOPTICS
    BETAOPTICS
    ✭✭✭
    Same here. The quest says you have to search and find the stones from some branches and that then you have to place them but there aren't anything to find from the area and neither do the mobs drop anything. This is highly game breaking and crippling bug as it prevents any further progression within the game.
    We have contacted our Customer support team to help you solve your issue.
  • Micha_Em
    Micha_Em
    Soul Shriven
    I'm having the same problem and its stopping my progress. I've actually had lots of problems with the white arrows not showing up in quests for the last hour, even a sky shard failed to show up. But with all these a quick re-logg fixed it. Not so with Striking Heart quest.
    We have contacted our Customer support team to help you solve your issue.
  • Micha_Em
    Micha_Em
    Soul Shriven
    Another player helped me out and told me to go into first person and mouse over the top of the stone and it worked, I was able to collect the stone! I hope this helps.
  • Swaggr0
    Swaggr0
    Soul Shriven
    Micha_Em wrote: »
    Another player helped me out and told me to go into first person and mouse over the top of the stone and it worked, I was able to collect the stone! I hope this helps.

    ^ this worked for me. Thanks for posting this.
  • LimeFox
    LimeFox
    ✭✭✭
    Having this exact issue! I'll try the first person thing and see if it fixes it for me.
  • LimeFox
    LimeFox
    ✭✭✭
    It was even simpler than that, I feel like a moron now. XDDD

    Don't crouch and expect to see the interactable bit. It *is* very high up on the top point of the stone, and when you're in stealth mode, it looks totally broken and non-functional.
  • 23prisbot_ESO
    23prisbot_ESO
    ✭✭✭
    Micha_Em wrote: »
    Another player helped me out and told me to go into first person and mouse over the top of the stone and it worked, I was able to collect the stone! I hope this helps.

    This was the solution that worked for me. Thank you very much! :)
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