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Trade in old purchased items for new
Can we trade in purchased Crown Store items for new?
For example, I bought Nuzhimeh merchant years ago, and would like to swap her for the Factotum Commerce Delegate merchant.
Is there an option for this? Sell for xxxx crowns or just a straight swap or refund?
Apologies if this has already been suggested but I can't find it.
Thanks.
PS4/PS5/EU