We are currently investigating issues some players are having on the megaservers. We will update as new information becomes available.
We are currently investigating issues some players are having with the ESO Store and Account System. We will update as new information becomes available.
In response to the ongoing issue, the ESO Store and Account System have been taken offline for maintenance.
Trade in old purchased items for new
Can we trade in purchased Crown Store items for new?
For example, I bought Nuzhimeh merchant years ago, and would like to swap her for the Factotum Commerce Delegate merchant.
Is there an option for this? Sell for xxxx crowns or just a straight swap or refund?
Apologies if this has already been suggested but I can't find it.
Thanks.
PS4/PS5/EU