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Dear Zos, how about showing some respect to the playerbase?

Thretion
Thretion
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I understand that this thread will be deleted, and I may be banned. But I cannot be silent. Don't you think that this kind of disregard for your target audience is just disrespect that can lead to collapse? [snip] There must be a person who understands that the way you do is the way to one end.
Now I turn to other players. What do you think - should the developers be more attentive to the problems of the players and show more communication?

[edited for mild bashing]
Edited by ZOS_Icy on May 30, 2022 12:45PM
  • SerafinaWaterstar
    SerafinaWaterstar
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    They always promise better communication, but it never really materialises.
  • adamsmith42
    adamsmith42
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    Almost 40 minutes over the extension now; no communication... the disrespect is unbelievable; we have no clue if the servers are going to come up any minute or it will be a couple hours; a one sentence update would be all it takes to let us know if we should go do something else with our time...
  • Olen_Mikko
    Olen_Mikko
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    Communication is something ZOS really is not known for.
    NB enthusiastic:
    1. Woodhippie stamblade - DW hard-hitter / PvE
    2. Know-it-all elf Magblade - Healer / PvE & PvP
    3. Hate-them-all elf Magblade - Destrostaff AoE monster / PvE
    4. Cyrodiil-Refugee stamblade - Stamina Tank / PvE

    Go dominion or go home

    Nightblade-Hipster. I played Nightblade before it was cool - from 1.5 onwards.
  • Immortal_Dark410
    Immortal_Dark410
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    Olen_Mikko wrote: »
    Communication is something ZOS really is not known for.

    yup its been 8 years now lol since game release so....don't think it's changing anytime soon sadly
    Retired Guild Leader Of AMAZING DEALS OF TAMRIEL
    Retired Guild Leader Of AMAZING DEALS OF NIRN
    (ALL FACTION TRADE GUILDS)

    PC NA SERVER
    DC - DARKDROGO | ORC | STAM DK | LVL 50 | CP 1285
    AD - DARK-GEARLT-OF-RIVIA | ALTMER | MAG SORC | LVL 50 | CP 1285
    EP - DARK-ABYSS | DUNMER | MAG TEMP | LVL 50 | CP 1285
    DC - REAPERS-CLOACK-OF-YASSASEEN | BRETON | MAG NB | LVL 50 | CP 1285
    AD - DARK-SLADE-WILSON | KHAJIIT | STAM NB | LVL 50 | CP 585
    AD - THE-LAST-DRUID-OF-PARANOR | ALTMER | MAG DK | LVL 50 | CP 1285
    AD - GALADRIEL-LADY OF LIGHT | IMPERIAL | STAM SORC | LVL 50 | CP 1285

    CONSOLE PS5 NA SERVER AS WELL
  • Akali
    Akali
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    Thretion wrote: »
    Don't you think that this kind of disregard for your target audience.

    OK I got to stop you here, in my other post I tried to explain, you are NOT their target audience.
  • tauriel01
    tauriel01
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    Takes less than 5mins to update the banner, even if it says, "ran into bad problem, no ETA for fix, sorry all"
  • Jerichopeb18_ESO
    ZOS should really have a better team which would be a connection between developers and players. Currently I don't know which problem is bigger; lies in communication or no communication at all, Im guessing both :/
  • Immortal_Dark410
    Immortal_Dark410
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    ZOS should really have a better team which would be a connection between developers and players. Currently I don't know which problem is bigger; lies in communication or no communication at all, Im guessing both :/

    For me worst is, no communication lol, its like the company is basically indifferent doesn't care and then basically just wants your $$ in the end.
    Retired Guild Leader Of AMAZING DEALS OF TAMRIEL
    Retired Guild Leader Of AMAZING DEALS OF NIRN
    (ALL FACTION TRADE GUILDS)

    PC NA SERVER
    DC - DARKDROGO | ORC | STAM DK | LVL 50 | CP 1285
    AD - DARK-GEARLT-OF-RIVIA | ALTMER | MAG SORC | LVL 50 | CP 1285
    EP - DARK-ABYSS | DUNMER | MAG TEMP | LVL 50 | CP 1285
    DC - REAPERS-CLOACK-OF-YASSASEEN | BRETON | MAG NB | LVL 50 | CP 1285
    AD - DARK-SLADE-WILSON | KHAJIIT | STAM NB | LVL 50 | CP 585
    AD - THE-LAST-DRUID-OF-PARANOR | ALTMER | MAG DK | LVL 50 | CP 1285
    AD - GALADRIEL-LADY OF LIGHT | IMPERIAL | STAM SORC | LVL 50 | CP 1285

    CONSOLE PS5 NA SERVER AS WELL
  • Thretion
    Thretion
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    Akali wrote: »
    you

    And who said that I was talking about myself? It is not so important WHO is the target audience, the main thing is that EVERYONE suffers.
  • Gelmir
    Gelmir
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    They definitely will ban your account. [snip] In past few months I already have started to feel like in kindergarten. "Unbelievable" doesn't even explain it.

    [edited for discussing disciplinary actions]
    Edited by ZOS_Icy on May 30, 2022 12:48PM
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  • Jerichopeb18_ESO
    Even one person who would shine in media as a community manager would be awesome; for example check Bex in Path of Exile, she is doing amazing work, being a support for players and developers, making the company more opened and friendly for their community
  • merpins
    merpins
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    Jeez, so melodramatic. ZoS is very good about telling the players when it comes to maintenance, and is fairly transparent. I don't agree with a lot of their business practices, but overall they are much better than other MMO companies. They could be more transparent and dodge less when it comes to direction, but it's not atrocious or bad by any means. Maplestory and their company Nexon is one of the worst, for example. This isn't bad, nor are they disrespecting anyone. Ya think they want the game to be down? No, they're losing money with it down.
    Edited by merpins on May 24, 2022 7:46PM
  • Gelmir
    Gelmir
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    ... Ya think they want the game to be down? No, they're losing money with it down.

    Irrelevant. The incompetence in terms of giving a proper update to playerbase is the topic here, not their fiscal returns.

    Check-out ~~ GuildPlanner.Pro ~~ Your Ultimate Guild & Character Management Tool
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  • SerafinaWaterstar
    SerafinaWaterstar
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    Jeez, so melodramatic. ZoS is very good about telling the players when it comes to maintenance, and is fairly transparent. I don't agree with a lot of their business practices, but overall they are much better than other MMO companies. Maplestory and their company Nexon is one of the worst, for example. This isn't bad, nor are they disrespecting anyone. Ya think they want the game to be down? No, they're losing money with it down.

    No, not melodramatic. Just getting a little tired of the lack of communication.

    Of course people understand maintenance is necessary. But when it is extended this much, it would be good for customer relations to at least acknowledge something is wrong, even if they can’t say why.

    Would go a long way.
  • Thretion
    Thretion
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    Gelmir wrote: »
    They definitely will ban your account. [snip] In past few months I already have started to feel like in kindergarten. "Unbelievable" doesn't even explain it.

    If today I get banned, then tomorrow there will be someone else who will not be silent. Everyone cannot be banned.

    [edited to remove quote]
    Edited by ZOS_Icy on May 30, 2022 12:49PM
  • Browiseth
    Browiseth
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    there's gotta be something else you guys can do with your time that isn't eso

    i get it that it sucks you can't play the game for a while, but like jaguar said this is really, really melodramatic.
    skingrad when zoscharacters:
    • EP - M - Strikes-with-Arcane - Argonian Stamina Sorc - lvl 50 - The Flawless Conqueror/Spirit Slayer
    • EP - F - Melina Elinia - Dunmer Magicka Dragonknight - lvl 50
    • EP - F - Sinnia Lavellan - Altmer Warden Healer - lvl 50
    • EP - M - Follows-the-Arcane - Argonian Healer Sorcerer- lvl 50
    • EP - F - Ashes-of-Arcane - Argonian Magicka Necromancer - lvl 50
    • EP - M - Bolgrog the Sinh - Orc Stamina Dragonknight - lvl 50
    • EP - F - Moonlight Maiden - Altmer Magicka Templar - lvl 50
    • EP - F - Maxine Cauline - Breton Magicka Nightblade - lvl 50
    • EP - M - Garrus Loridius - Imperial Stamina Templar - lvl 50
    • EP - F - Jennifer Loridius - Imperial Necromancer tank - lvl 50
    PC/NA but live in EU 150+ ping lyfe
  • MidniteOwl1913
    MidniteOwl1913
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    Looks like another 3 hrs. Something is seriously broken and that's bad.
    PS5/NA
  • jaws343
    jaws343
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    Gelmir wrote: »
    ... Ya think they want the game to be down? No, they're losing money with it down.

    Irrelevant. The incompetence in terms of giving a proper update to playerbase is the topic here, not their fiscal returns.

    I honestly find the just wanting an update argument a bit disingenuous. More often than not, most of the players complaining about no update would still be complaining just as loudly if they constantly kept giving extensions to maintenance.

    It happens all the time. They announce a delay, people lose their minds when the delay lasts longer than initially announced. People lose their minds when Zos says nothing and delays it anyways. People lose their minds when Zos continues to communicate additional delays.

    At a certain point, a delay is a delay, and no amount of communication is actually going to do anything to appease the players who are already looking to be angry at something.
  • Thretion
    Thretion
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    Browiseth wrote: »
    there's gotta be something else you guys can do with your time that isn't eso

    i get it that it sucks you can't play the game for a while, but like jaguar said this is really, really melodramatic.

    It's not just about the current situation.
  • Gelmir
    Gelmir
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    Browiseth wrote: »
    there's gotta be something else you guys can do with your time that isn't eso

    Nope, there doesn't have to be. And for great many, there is none. It's just your presumption, which isn't necessarily a valid one.
    Edited by Gelmir on May 24, 2022 8:02PM
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  • GOAT4EVAR
    GOAT4EVAR
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    Don't understand how they can justify their paycheck at this point.
  • StevieKingslayer
    StevieKingslayer
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    They have zero respect.
    It's mildly hilarious seeing people who have put me down as a zos hater for years slowly starting to get an annoyed tone in their commentary with zos too.

    Even their biggest fans are slowly starting to see how toxic this is becoming.
    I am demanding better customer service from Zenimax Studios.
    I am demanding better and more open communication between the devs & the playerbase.
    Majin Stevie || Iothane || Nymphetamine
    PVP || PVE
    Player since beta.
  • _adhyffbjjjf12
    _adhyffbjjjf12
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    Jeez, so melodramatic. ZoS is very good about telling the players when it comes to maintenance, and is fairly transparent. I don't agree with a lot of their business practices, but overall they are much better than other MMO companies. They could be more transparent and dodge less when it comes to direction, but it's not atrocious or bad by any means. Maplestory and their company Nexon is one of the worst, for example. This isn't bad, nor are they disrespecting anyone. Ya think they want the game to be down? No, they're losing money with it down.

    maybe smaller games or less professional companies. Other AAA games regular feedback to their customers (why wouldn't you?!) and in fact most other AAA mmorpg can do their maintenance without bringing the game down at all. It is certainly disrespectful and unprofessional to fall past your own deadlines where you deactivate a service for paying customers and then not even have the courtesy to say why or give regular updates. Bear in mind a simple 5 mins to post on their website would do it.

    Don't justify bad behaviour, you empower it by doing so.
  • Kiralyn2000
    Kiralyn2000
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    I'm trying to imagine caring about a game this much. It's not working. :|

    (gotta say, I've never felt "disrespected" by game developers.)
  • xXSilverDragonXx
    xXSilverDragonXx
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    An hour and a half past the stated time it should end after already extending it by several hours? They really should have updated us. Up to an hour, okay, stuff happens. But past that hour? Communication is nice to have.
  • deleted221205-002626
    deleted221205-002626
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    Your not employees! you get the notes that THEY want publicly announced. You all act like you should be fully briefed on every single issue that arises inhouse!
  • Mr_Stach
    Mr_Stach
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    I'm trying to imagine caring about a game this much. It's not working. :|

    (gotta say, I've never felt "disrespected" by game developers.)

    I dunno, this PTS Cycle was pretty Disrespectful to Warden Players, Zos addressed just about every feedback except for Warden.
    Altoholic, Frost Warden Sympathizer and Main

    Glacial Guardian - Main - Frost Warden Zealot
    The Frost Man Cometh - PC Frost Backup
  • deleted221205-002626
    deleted221205-002626
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    Sorry guys we were late with patch.. SHAWNA had the ***!!! and we had to call in a backup!!! is that what you want? =p
    Edited by deleted221205-002626 on May 24, 2022 8:38PM
  • Mr_Stach
    Mr_Stach
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    Y'all act like Zos is typically so good with communicating. They aren't. Never have been and probably never will be.
    Altoholic, Frost Warden Sympathizer and Main

    Glacial Guardian - Main - Frost Warden Zealot
    The Frost Man Cometh - PC Frost Backup
  • Thretion
    Thretion
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    sinnereso wrote: »
    You all act like you should be fully briefed on every single issue that arises inhouse!
    This is what good communication should look like.
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