Maintenance for the week of April 6:
• PC/Mac: No maintenance – April 6

another maintanance

  • Guizan
    Guizan
    ✭✭✭
    We will never find a patch time that fits for everyone. But on a server tagged as EU we can assume that the MAJORITY of the players come from the GMT/BST, CET/CEST, EET/EEST timezones. Thus if the downtime starts at 0200 BST most of the people will be asleep and not affected. Lets say the patch is 3 hours long, then it will end at 0500 ( or 0600, or 0700) instead of as it does now almost dragging to lunchtime.
  • becauseno1
    Pseudofire wrote: »
    This amount of maintenance is how much FREE TO PLAY games usually have.



    If they held an EVENT where the players hunted down the BOTTERS and there were thousands of GM's online to ban them... then THAT Would be fun.


    and how many "false" ban & unhappy gamers that would cause ;)
    I'l report u as bot since i dont like ya ^^
    If you must argue, remember that it is impossible to defeat an ignorant man in argument.
    Blessed is he who expects nothing; for he shall not be disappointed.
  • AshTal
    AshTal
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    This is getting very annoying. The fact is this game is likely to lose subs because of thousands of paper cuts like this. Maintenance every morning, broken quest lines, PvP exploits, unbalanced Class/Race skill lines, bad customer support. Each one isn't enough to make me quit but when we add them all together it starts to get close.
  • Carafina34
    Carafina34
    ✭✭✭
    I know its sometimes fun to disagree and push posts into an all out flame war but this isn't about arguing or revolting against Zenimax its about changing the way they deal with us the consumer .and Zenimax have said they listen to the players and id still like to believe that's the case .

    no one expects an mmo ever to be perfect damn even wow is buggy as hell after 10+ years if your waiting for all bugs to be fixed then maybe mmo's aren't for you. its being informed that matters to me and apparently many others.
    Kudos to Zenimax for fixing so many things since launch and saying the game was released too early ..well that's something I feel every mmo ever released will be accused of
    where did they say the game was released too early???
  • becauseno1
    just 2 all of u know game code what worked with 5000 test gamers does not work with 15 000 gamers cause of that wrong "," some where midle of code and finding it when there is 250k lines of code may take time coding a game is not so easy as u think :neutral_face:
    If you must argue, remember that it is impossible to defeat an ignorant man in argument.
    Blessed is he who expects nothing; for he shall not be disappointed.
  • dwaightb16_ESO
    Pseudofire wrote: »
    This amount of maintenance is how much FREE TO PLAY games usually have.

    And just the same, players complain in the forums.

    However, looking at the quality of all the previous Elder Scrolls, even with the minor bugs, I am a little disheartened with the current state of affairs.

    Eventually my complaint will be read, scoffed by a fanboy, or considered by another who is irked just the same.

    IN THE END... People will choose how much they can handle... is enough enough? When you are paying for a service, and you can't use it, even if you agree that you are not required compensation, it is just the RIGHT thing to give it.

    When the month is up... if ZENIMAX is greedy, and they don't give some sort of compensation, I feel a lot of people will wipe their hands of the MMO.

    If they held an EVENT where the players hunted down the BOTTERS and there were thousands of GM's online to ban them... then THAT Would be fun.

    How many copies of the game did you sell?
    How many GM's do you have ?
    You should have a GM channel.
    Learn from Knightonline, Diablo 2, Runes of Magic. They had great ways of dealing with hackers cheaters and botters.

    ALL IT TOOK WAS PUTTING A PERSON THERE TO WATCH OR LISTEN.
    100 GM accounts can't be that hard to get going.
    Then 5-10 SUPER GM's to watch the GM's

    GOOD luck.

  • Phaet
    Phaet
    I don't mind regular maintenances.
    I only have a problem when there's an unexpected maintenance which nobody knows how long it's going to last plus it happens at the exact time I'm able to play. But can't because of maintenance.
    Just like I never understood why there are no new games comming up at summer vacation when all the kids have time to play. Always made vacation time boring for me. Oh well.
  • snigernissen
    snigernissen
    ✭✭
    3 frakkin days in a row...
    facedesk.jpg


  • AryaWythers
    AryaWythers
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    Lol...I just picture tons of Templar bots storming Zeni HQ spamming spears right now with tons of gold spamming messages following, forcing them to shut down yet again
    Edited by AryaWythers on May 1, 2014 7:27AM
  • Elgarr
    Elgarr
    ✭✭✭
    Ulsterman wrote: »
    Elgarr wrote: »
    Yet again, the Fanboys are out trying to defend a lazy company with there downtime.

    It'll be hard to understand, I know, but: there's a difference between "accepting the necessary" and "defending".

    How many days i a row is necessary again?
    They could have down times at 2AM

    Even then there would have been people complaining. Surprise: 2am in the UK doesn't mean it's 2 am all over the world...

    Around the world?
    Lol Europe is not the world and not that much diff from one to another, so 2AM would be better for all in Europe (we aren't USA so don't care about what they do when they have there own server)
    They could give more notice.

    They notice as soon as they know. Wednesday was an emergency, and it's in the nature of emergencies to happen at short notice without prior notification.

    Yeh, emergency, still tons of bots, still tons of dupes, tons of bugs so great they fixing these /NOT
    I reported the never ending (soon as collected pops again) node pop a couple of days ago that was being harvested by level 3 toons, in a lvl 40 area and a wuest they use that makes them impossible to be killed by mobs, haven't even had an email from them confirming they had the report.
    And it's still going on, I made a video of this also, willing to bet its still there today.
    They could stick to what they posted on server page and have Tuesday+Friday the days for maintenance.

    They would if there weren't any unexpected problems - but there were. The patch installation failed (Tuesday) and a developing hardware failure required an emergency maintenance (Wednesday).

    Unexpected 4 days in a row,
    It's become expected now which is so bad....
    But as none of this is being done, don't moan when wildstar hits and more play that, as you can't play this as it down.
    Like that picture someone posted said, play another game, problem is people will and end up playing it more and more and this less and less..

    Don't need to say anymore, defending the indefensible when clearly most here are pissed with this, just remember one thing.
    When less people play,(that free month is almost up) it means less subs, meaning less content for you, if people don't moan companies think they doing ok.

    15 years of mmo's and this has just got worse as time has gone on, lack of communication is what kills games, players don't mind if devs speak to us!!
  • Valtaya
    Valtaya
    Soul Shriven
    yiasemi wrote: »
    Scheduled maintenance on a public holiday for the European server was silly when they patched the US server the day before when Europeans were working. Strange scheduling. Need someone in the office with an awareness of the wide world found on the web, this is not the World Series kind of world any more.

    this, there is a big difference between emergency maintenance and planed, and when "zenimax" plan a maintenance on an EU holiday, the conclusion is quite simple.
  • Myschaella
    Myschaella
    Soul Shriven
    I have no objection to downtimes as long as they are constructive. However the last 3 days do not seem to have done anything. Yesterday when I could finally log back in I was met by 2 gold spammers giving it their best in global and a nice gold spam in game mail. This mail was followed by another three in the first 2hrs of gameplay (all reported). I still say in any MMO if a company is truly serious about stopping gold spam all they need is a good team of GMs. A GM can be sent in game mail and insta ban the gold spam, a GM can sit in Daggerfall for 2hrs and instaban the gold spammers in zone chat, a GM can take a tour round all the dungeons and insta ban the obvious bots.
    Yes this is a temporary solution but it is effective until ZOS get their own in game sniffer bots working properly. Contrary to poular belief it does not take an army of GMs remember they are being paid to police the game it is their job, they do not need to lvl like u and me.
    One last thing I have hated in all MMOs is the communication between the game and the players, maintenance both scheduled and unscheduled is a lot easier to stomach with some polite and frequent contact from customer support on forums, FB etc. Just let the players know what is happening it is called good public relations and will go a long way to keeping a happy and dedicated customer base.
  • LadyLothi
    LadyLothi
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    I am usually not someone who comes to a forum to complain, but I admit that coming to the game early in the morning just to start to research a new trait only to find that this isn't possible again the third time in a row is really starting to annoy me.

    And no, I do not dispute the fact that a game has to be patched, that errors will occur in a piece of software of this complexity or that regular maintenances are necessary, BUT I can see no reason whatsoever for those actions to lead to the fact that servers have to be down for hours on end.

    Let's please take a look at other web-wide IT services. Is google down for maintenance? Facebook? Even the Wiki?
    Hell, League of Legends manages to update, maintain and patch their game while (most of the time) letting players continue to play. And this is a free to play game. They may have unscheduled downtimes now and again (hello EU server), but nothing that it is even close to what we are experiencing here.
    I am working for an IT provider who manages and supports servers and our customers would gut us if we would present them with hour long downtimes three days a week, two of them on a regular schedule.
    "It's easy, a child of five could do it. Unfortunately, we don't have a child of five, so I have to walk YOU through it." Abnur Tharn <3
  • 6point6b16_ESO
    6point6b16_ESO
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    Another day, another flood of whiners who would rather play a broken game...
  • AryaWythers
    AryaWythers
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    This kind of service only happens in Video Game industry, where it is the Norm to rip people off. The new Scam is Early access also...but this one just charges people for a completely unfinished product while misleading all the beta testers and every one they sold the game to when they said they had a superior product to the beta version being tested. The truth is that beta ran much better than the finished game and many problems were never fixed....just sad!
    Edited by AryaWythers on May 1, 2014 8:20AM
  • Shanice
    Shanice
    Another day, another flood of whiners who would rather play a broken game...

    It's not that broken, there are still quests without bugs. But they are patching this already.

    I used to enjoy the bank in Daggerfall, then I took the borrowers and lenders speech in the knee.
  • Guizan
    Guizan
    ✭✭✭
    LadyLothi wrote: »
    I am usually not someone who comes to a forum to complain, but I admit that coming to the game early in the morning just to start to research a new trait only to find that this isn't possible again the third time in a row is really starting to annoy me

    I actually set my alarm for 0530 to manage my research before the 0600 maintainence starts. Not to wind you up, but I hope you are aware that there is a planned maintainence tomorrow as well...
  • becauseno1
    what maintainence tomorrow ?
    If you must argue, remember that it is impossible to defeat an ignorant man in argument.
    Blessed is he who expects nothing; for he shall not be disappointed.
  • ZOS_MichaelServotte
    ZOS_MichaelServotte
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    Our team is working on the 1.0.6 deployment for the European megaserver. Unfortunately, some steps in the process are taking longer than expected. We are working to bring back the server online and available and will share updates with you whenever possible.

    Thank you for your patience.
    Michaël Servotte
    Community Manager (FR) - Gestionnaire de communauté francophone - The Elder Scrolls Online: Tamriel Unlimited
    Facebook | Twitter | Google+ | Tumblr | Pinterest | YouTube
    Staff Post
  • Kililin
    Kililin
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    Myschaella wrote: »
    I have no objection to downtimes as long as they are constructive. However the last 3 days do not seem to have done anything.

    This, +1
    I was stuck in few quests and have nearly the same Problems on my second char, this time the workarounds (logging, trying in off hours, etc.) are somewhat easier but that is all that is accomplished. Trade off: bots got worse, now in low level they camp everything and run circles in select dungeons.

    The low priority bugs like things not spawning, not clickable, skill delay, weapon swap not working correct, etc.etc. are all still alive and well.

    For the amount of maintenance we face this is pitiful.

  • steveb16_ESO46
    steveb16_ESO46
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    Guizan wrote: »
    We will never find a patch time that fits for everyone. But on a server tagged as EU we can assume that the MAJORITY of the players come from the GMT/BST, CET/CEST, EET/EEST timezones. Thus if the downtime starts at 0200 BST most of the people will be asleep and not affected. Lets say the patch is 3 hours long, then it will end at 0500 ( or 0600, or 0700) instead of as it does now almost dragging to lunchtime.

    for Eastern Europe and Russia a (BST) 5am-9am patch is anything up to 9-1pm. 1am. BST is when patching should be done. Means it is over for eastern europe by 9am or so.
  • AryaWythers
    AryaWythers
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    Keep up the Good Work ;)
  • steveb16_ESO46
    steveb16_ESO46
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    Myschaella wrote: »
    I have no objection to downtimes as long as they are constructive. However the last 3 days do not seem to have done anything.

    Well, this is the nub. Performance for me on the EU server is getting worse after every patch. It's patch, lag, lag, crash, lag 'emergency maintenance' (as it is a system not local problem), more lag, more crashes and freezes, 'emergency maintenance'.

    It never stops.
  • karstenb16_ESO7
    karstenb16_ESO7
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    So after maintenance on the 29th, 30th and 1st, is there going to be another EU megaserver maintenance tomorrow morning on friday the 2nd, as that is one of the regularly scheduled maintenance days of the week?

    May I suggest sticking to your scheduled maintenances and maybe, just maybe do a quick google search about public holidays in Europe before you bring down the server on a day when people might actually like to play instead of waiting for another unscheduled maintenance to finish that takes longer than expected (TM).
    Edited by karstenb16_ESO7 on May 1, 2014 8:40AM
  • tonne.backlinderb16_ESO
    If there doesn't come any official statement explaining why they have these constant downtimes somtetimes days in a row without warning I'm going to cancel my subscription day after tomorrow. I'm not going to pay for a game I often can't play. They could just prolong all subscriptions with 14 days to compensate for the downtimes and most would be happy I guess? So why don't they?
  • Marru
    Marru
    ✭✭
    You can only play this game in breaks between maintenances.
    Marru - v12 sorc, r21
    Blood-Queen Marru - v14 nb, r19
    Marek II Wielki - v6 dk, r11

    Dawnbreaker/Thornblade EU.
  • steveb16_ESO46
    steveb16_ESO46
    ✭✭✭✭✭
    Valtaya wrote: »
    yiasemi wrote: »
    Scheduled maintenance on a public holiday for the European server was silly when they patched the US server the day before when Europeans were working. Strange scheduling. Need someone in the office with an awareness of the wide world found on the web, this is not the World Series kind of world any more.

    this, there is a big difference between emergency maintenance and planed, and when "zenimax" plan a maintenance on an EU holiday, the conclusion is quite simple.

    I hope they know that Monday 5th is a UK holiday. We want no 'surprise maintenance'. Nor any over the weekend either unless it's 1am bst or so.
  • radoslaw85eb17_ESO
    Our team is working on the 1.0.6 deployment for the European megaserver. Unfortunately, some steps in the process are taking longer than expected. We are working to bring back the server online and available and will share updates with you whenever possible.

    Thank you for your patience.

    did you at least read this thread or simply use ctrl+c and ctrl+v to post this thrread zenimax?
    Thank you for your patience.
    seriously? patience? didnt u mean "for not punching us the balls?"
  • Guizan
    Guizan
    ✭✭✭
    Guizan wrote: »
    We will never find a patch time that fits for everyone. But on a server tagged as EU we can assume that the MAJORITY of the players come from the GMT/BST, CET/CEST, EET/EEST timezones. Thus if the downtime starts at 0200 BST most of the people will be asleep and not affected. Lets say the patch is 3 hours long, then it will end at 0500 ( or 0600, or 0700) instead of as it does now almost dragging to lunchtime.

    for Eastern Europe and Russia a (BST) 5am-9am patch is anything up to 9-1pm. 1am. BST is when patching should be done. Means it is over for eastern europe by 9am or so.

    I would not mind if it was 1 am BST instead of the 2 am I suggested. But I have been thinking some more on the service window and the times.

    For now when the EU server is located in the US I assume that the people working are there as well... 5 am BST is midnight on the east coast, and 8 pm on the west coast. So a 1 am BST start should actually make the cost go down assuming they pay the staff more at nights. 1 am BST is 8 pm east coast and 4 pm west coast.

    PERHAPS the QUALITY of the patching rise if people are not half asleep over their keyboards ;)
  • MsZii
    MsZii
    Soul Shriven
    come on people! ZeniMax and Bethesda and whoever else is behind this.
    you certainly should rethink your strategy!
    be so kind and move your maintenances towards time when most ppl are asleep (starting 3 am CET would be a good idea).
    having day off and not being able to log in is frustrating.
    may be i should quit gaming for good and get myself a life!

    and i am certainly reconsidering about cancelling my payment plan
    Edited by MsZii on May 1, 2014 8:45AM
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