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and the launcher won't start again

boogerhead
boogerhead
Soul Shriven
any workarounds this time?
  • ZOS_JasonI
    ZOS_JasonI
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    Hi there, @boogerhead. To confirm, the launcher will not open at all? Have you tried running the game as an Administrator, and disabling your firewall/anti-virus software? Let us know if that helps.
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  • boogerhead
    boogerhead
    Soul Shriven
    Thanks Jason, I'll try all that stuff again and let you know. To Clarify, the launcher will open, but when I press play it spins for a few seconds and doesn't open the game. THe play button then lights back up and I get to try again...and again...
  • boogerhead
    boogerhead
    Soul Shriven
    @ZOS_JasonL Still nothing after all that. I guess I have to download the whole client again? or is there a way to run a repair?
  • ZOS_JasonI
    ZOS_JasonI
    ✭✭✭✭
    No problem, @boogerhead. You can run a repair by clicking the "Game Options" setting above the news feed on the launcher, and click the "Repair" option. Let us know if that helped!
    The Elder Scrolls Online Social Team - ZeniMax Online Studios
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  • scholar666
    scholar666
    ✭✭✭
    Hi, I came across the OP's thread, while looking for a solution to my launcher problem. I am inserting a screenshot of it. @ Jason, I use a Mac, OSX Mavericks. The launcher is frozen ( I tried force-quitting, restarting the computer, re-opening the launcher, and it happened again). Thanks for your help.



    Edited by scholar666 on October 22, 2018 3:24PM
  • ZOS_JasonI
    ZOS_JasonI
    ✭✭✭✭
    Hi there, @laks84. Have you tried pausing the download, and repairing the launcher as well?
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  • scholar666
    scholar666
    ✭✭✭
    yep, it worked! Thanks Jason.
  • ZOS_JasonI
    ZOS_JasonI
    ✭✭✭✭
    No problem, @laks84! Be sure to let us know if the same works for you, @boogerhead.
    The Elder Scrolls Online Social Team - ZeniMax Online Studios
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  • boogerhead
    boogerhead
    Soul Shriven
    Thanks @ZOS_JasonL I think I'm all good.
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