Keyboard vs. Controller Issue

NierielSilverbee · April 2022

I logged into the PTS and it has me set-up as using a controller/gamepad. Uh, no. I use a keyboard and mouse. It's set up that way on the NA server; no issues there. Settings on the PTS is showing very limited setting options and that isn't one. How do I change the PTS setting from controller to keyboard?

honglatongla · April 2022

You probably checked the accessibility mode when logging in. Guess they are calling console UI that now.
For me, no way to turn it off in any humanly possible way.

NierielSilverbee · April 2022

Yeah, there was that. I turned it off again, but it's still in gamepad mode.

Aram500 · April 2022

All ok now

licenturion · April 2022

The gamepad UI is now also implemented on login screens and character selection it seems.

Make sure to select 'Automatic' under controls > gamepad

I had the same confusing issue after first login since I do all my menu stuff with mouse and keyboard but action gameplay with controller.

Taryn57 · April 2022

That is what has happened to me, I don't seem to be able to change anything and I am finding it almost impossible to navigate with a keyboard and mouse.

Prodigy_UA · April 2022

same - can't turn off Accessibility Mode

MarleyRain · April 2022

Yesss thank goodness it's not just me. I can't access any of my menus. I can't get into any settings at all, inventory, guilds, nothing. There is no way to change anything. I turned accessibility off but it is not going back to normal after restarting game a dozen times. Can't log out even through menu. Was so much better before, this is unplayable like this. Also can't see any dialogue options or windows when talking to the npcs. It's a hot mess

NierielSilverbee · April 2022

licenturion wrote: »

The gamepad UI is now also implemented on login screens and character selection it seems.

Make sure to select 'Automatic' under controls > gamepad

I had the same confusing issue after first login since I do all my menu stuff with mouse and keyboard but action gameplay with controller.

There are no "controls" or "gamepad". The only items under settings are: video, audio, gameplay, accessibility.

I'm also glad it's not just me, but still sad it's happening at all.

honglatongla · April 2022

Yeah, apparently the "accessibility mode" turns on gamepad ui for whatever reason and after turning it off everything is fine again. Whatever.

MarleyRain · April 2022

honglatongla wrote: »

Yeah, apparently the "accessibility mode" turns on gamepad ui for whatever reason and after turning it off everything is fine again. Whatever.

There is no way to turn it off again.. I did multiple times and restarted game a dozen times. It's not fixed at all so I'm not sure you what mean. Can't get into any menus to change gamepad mode to automatic as there are no menus lol.

NierielSilverbee · April 2022

MarleyRain wrote: »

honglatongla wrote: »

Yeah, apparently the "accessibility mode" turns on gamepad ui for whatever reason and after turning it off everything is fine again. Whatever.

There is no way to turn it off again.. I did multiple times and restarted game a dozen times. It's not fixed at all so I'm not sure you what mean. Can't get into any menus to change gamepad mode to automatic as there are no menus lol.

Exactly. Read the whole thread. If you had, you wouldn't have been so dismissive.

honglatongla · April 2022

MarleyRain · April 2022

honglatongla wrote: »

Those options are not showing up once the accessibility mode is on. No matter if you turn it back off or not... We have obviously tried everything we could to get it back to normal before coming here to report the problem in the first place. It's just not there... But thanks for trying to help.

licenturion · April 2022

I managed to turn it off as well. There is also a new ‘accessibility’ option now that must be turned off as well.

By putting gamepad mode on ‘automatic’ again I can use keyboard for inventory and controller for movement.

NierielSilverbee · April 2022

This is exactly what I see in the order I see them.

MarleyRain · April 2022

NierielSilverbee wrote: »

This is exactly what I see in the order I see them.

Same... Its set to off but nothing is back to normal. 🥺

ZOS_GinaBruno · April 2022

Hi everyone, thanks for the reports here. We've passed this along to the team to ensure it gets addressed in a future patch - disabling Accessibility Mode should revert your UI back to the regular mouse & keyboard UI.

NierielSilverbee · April 2022

ZOS_GinaBruno wrote: »

Hi everyone, thanks for the reports here. We've passed this along to the team to ensure it gets addressed in a future patch - disabling Accessibility Mode should revert your UI back to the regular mouse & keyboard UI.

Thanks, Gina!

harvspecial · April 2022

If what Gina suggested doesn’t work for you( it didn’t for me unfortunately, I would recommend deleting your user settings txt file in documents within the pts folder and loading the game back up. Make sure to not select the accessibility mode.

Duane · April 2022

Figured out a fix
Go to your documents folder
Documents>Elder Scrolls Online>PTS>User Settings
Change 'Set Input Mode" to "2" rather than "1" and save it.
Make sure the ESO app is closed when you do this.

yoyo420232 · April 2022

I love this as a person who came from console and as a person who uses a controller so nice to log in with the controller and not mouse and keyboard then pick up the controller just makes sense if you have a controller plugged in but it should only apply if there’s a controller and not just out the gate

NierielSilverbee · April 2022

Duane wrote: »

Figured out a fix
Go to your documents folder
Documents>Elder Scrolls Online>PTS>User Settings
Change 'Set Input Mode" to "2" rather than "1" and save it.
Make sure the ESO app is closed when you do this.

This worked a treat! Thanks so much!

Nila · April 2022

ZOS_GinaBruno wrote: »

Hi everyone, thanks for the reports here. We've passed this along to the team to ensure it gets addressed in a future patch - disabling Accessibility Mode should revert your UI back to the regular mouse & keyboard UI.

Thanks Gina but disabling is not working

Duane wrote: »

Figured out a fix
Go to your documents folder
Documents>Elder Scrolls Online>PTS>User Settings
Change 'Set Input Mode" to "2" rather than "1" and save it.
Make sure the ESO app is closed when you do this.

Thank you so much Duane

it worked