Error 1032 locked

blktauna · March 2022

I can't get the patch downloaded.

No other eso processes running.

blktauna · March 2022

ticket submitted
Your ticket number is: 220328-002356

phairdon · March 2022

f you get an error stating "Error 1032 - OSError_Locked", follow the process below:

Close the ESO Launcher.
Open task manager by pressing [Ctrl]+[Shift]+[Esc] together.
Go to Processes.
Right click on ZoCrashReport and end the process.
Restart the ESO Launcher.

The game should now update and patch.

If you are still having issues, you can also look for duplicates of any of the following files in your process tree: "eso.exe," "awesomeium.exe," and "bethesda_launcher.exe" and remove them as well.

From reddit. Restarting PC fixed this problem for a player with the same error.

Another on reddit said they found they had a duplicate instance running when looking in task manager

etchedpixels · March 2022

On steam exiting steam and restarting it also seems to be a cure

blktauna · March 2022

Not on steam and I already checked for those processes. Sadly this is not the first time for this.
But to tempt fate I am going to try again right now

nope same error.

no process running.

I've had the dual instances before so I looked for that first.

blktauna · March 2022

JFc I hear back from them and they say the dpi of my screen is not set to their recommended resolution. IS THIS SOME KIND OF JOKE???

blktauna · March 2022

Removed the Program Files folder and game now loads but launcher is still throwing errors.

ZOS_Bill · April 2022

@blktauna

Are you still getting error messages in the ESO Launcher?

If so, what error messages are you currently getting?

blktauna · April 2022

I was getting the same errors until this afternoon mainly on EU.
April 7 2022 11:00pm EDT seems to have stopped.

blktauna · April 2022

today the play button took several minutes to appear.

and now the same 210 PatchManifestError_DownloadFail is back

ZOS_Bill · April 2022

@blktauna

With the error changing, there are some steps below you can try that may help with this launcher issue.

What do I do if I get Error 210 "PatchManifestError_DownloadFail" when trying to update or download The Elder Scrolls Online on Windows?

blktauna · April 2022

I did the applicable items from that post before I came here.

ZOS_Bill · April 2022

@blktauna

Are you still getting the same error message after performing the troubleshooting steps?

blktauna · April 2022

I did the troubleshooting steps before I made the original post.

Today on PCNA I experienced login delay (not as long thankfully) and when I logged out the error had popped open over the launcher.

Nothing has changed in my setup since long before Update 33.
The previous patch downloaded perfectly. I suggest you check your update branch and see what happened there.

ZOS_Bill · April 2022

@blktauna

Thank you for the update. If you've not done so yet, we recommend starting a ticket with customer support.

blktauna · April 2022

Than but no. They will just tell me my screen resolution is not at the recommended setting and give me the same link you have.

(PS I'd done that already too and posted here to see if anyone had a real answer)

But I do appreciate your efforts and I know this isn't any fun for you either.
So thanks for doing what you could,