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Error 1032 locked

blktauna
blktauna
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I can't get the patch downloaded.

1sc7g7bw22of.png

No other eso processes running.
Edited by ZOS_Bill on April 7, 2022 9:35PM
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  • blktauna
    blktauna
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    ticket submitted
    Your ticket number is: 220328-002356
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  • phairdon
    phairdon
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    f you get an error stating "Error 1032 - OSError_Locked", follow the process below:

    Close the ESO Launcher.
    Open task manager by pressing [Ctrl]+[Shift]+[Esc] together.
    Go to Processes.
    Right click on ZoCrashReport and end the process.
    Restart the ESO Launcher.

    The game should now update and patch.

    If you are still having issues, you can also look for duplicates of any of the following files in your process tree: "eso.exe," "awesomeium.exe," and "bethesda_launcher.exe" and remove them as well.

    From reddit. Restarting PC fixed this problem for a player with the same error.

    Another on reddit said they found they had a duplicate instance running when looking in task manager

    Your immersion is breaking my entitlement. Buff Sorc's. Darkshroud the cremator Death by furRubeus BlackFluffy knight BladesThe Fat PantherPsijic Fungal SausageFlesheater the VileCaspian Rafferty FernsbyArchfiend Warlock PiersThe Black BishopEvil Wizard Lizard (EU)Neberra Vestige Fajeon (EU)Salanis Deathstick (EU)Blood Mage Alchemist (EU)
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  • etchedpixels
    etchedpixels
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    On steam exiting steam and restarting it also seems to be a cure
    Too many toons not enough time
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  • blktauna
    blktauna
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    Not on steam and I already checked for those processes. Sadly this is not the first time for this.
    But to tempt fate I am going to try again right now :)

    nope same error.

    no process running.

    I've had the dual instances before so I looked for that first.
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  • blktauna
    blktauna
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    JFc I hear back from them and they say the dpi of my screen is not set to their recommended resolution. IS THIS SOME KIND OF JOKE???
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  • blktauna
    blktauna
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    Removed the Program Files folder and game now loads but launcher is still throwing errors.
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  • ZOS_Bill
    ZOS_Bill
    admin
    @blktauna

    Are you still getting error messages in the ESO Launcher?

    If so, what error messages are you currently getting?
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • blktauna
    blktauna
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    I was getting the same errors until this afternoon mainly on EU.
    April 7 2022 11:00pm EDT seems to have stopped.
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  • blktauna
    blktauna
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    today the play button took several minutes to appear.

    and now the same 210 PatchManifestError_DownloadFail is back
    Edited by blktauna on April 9, 2022 1:53AM
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  • ZOS_Bill
    ZOS_Bill
    admin
    @blktauna

    With the error changing, there are some steps below you can try that may help with this launcher issue.

    What do I do if I get Error 210 "PatchManifestError_DownloadFail" when trying to update or download The Elder Scrolls Online on Windows?
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • blktauna
    blktauna
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    I did the applicable items from that post before I came here.
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  • ZOS_Bill
    ZOS_Bill
    admin
    @blktauna

    Are you still getting the same error message after performing the troubleshooting steps?
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • blktauna
    blktauna
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    I did the troubleshooting steps before I made the original post.

    Today on PCNA I experienced login delay (not as long thankfully) and when I logged out the error had popped open over the launcher.

    Nothing has changed in my setup since long before Update 33.
    The previous patch downloaded perfectly. I suggest you check your update branch and see what happened there.
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  • ZOS_Bill
    ZOS_Bill
    admin
    @blktauna

    Thank you for the update. If you've not done so yet, we recommend starting a ticket with customer support.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • blktauna
    blktauna
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    Than but no. They will just tell me my screen resolution is not at the recommended setting and give me the same link you have.

    (PS I'd done that already too and posted here to see if anyone had a real answer)

    But I do appreciate your efforts and I know this isn't any fun for you either.
    So thanks for doing what you could,
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