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Stuck at launcher Loading...

SmartQuake_ESO
SmartQuake_ESO
Soul Shriven
2014-04-30_2309.png

I've tried re-installing the launcher, clean uninstall then installed again.
The game consultant file is posted in the attachments.

The problem wasn't there at first, sort of just appeared out of nowhere after a few days of playing without any problems.

Thanks.
  • Horribus
    Horribus
    Same issue, similar to launcher issues I had after a previous patch. The launcher is, quite simply, horrible. Have tried running the game .exe file, no luck there either.
  • AltDeLeet
    AltDeLeet
    ✭✭
    Do you have Webroot installed on your PC? If so, disable it and then re-launch the game. That change has fixed my launcher issues in the past.
  • Horribus
    Horribus
    Adamanteum wrote: »
    Do you have Webroot installed on your PC? If so, disable it and then re-launch the game. That change has fixed my launcher issues in the past.

    Nope.
  • AltDeLeet
    AltDeLeet
    ✭✭
    Beyond that, I have no immediate ideas. Sorry.
  • dawnhawk
    dawnhawk
    ✭✭✭
    Based on the "did you plug it in etc" principle (in other words...no real clue if any of this will help you - but it's worth a shot and will narrow things down when tech support gets here. :)

    If you've already done all of this - my apologies but verify for tech support.

    - check video AND audio drivers to see if there is a more recent version (optionally: you can also check Beta Drivers. I see you have a nvidia card - the most recent beta drivers for the 550ti were released on April 7th.

    - ensure that you are running the launcher in Admin mode (right click -> run as admin is the easiest way)

    - if applicable - check your port forwarding (depending on what kind of network you are on. ex. College or otherwise shared) - if the launcher can't verify itself itself against the server it sometimes causes issues

    - in the same vein - check any software firewall you may be running to make sure the launcher isn't getting caught up

    - Tag the mods so they can look into this further and elevate as needed. Include any ticket numbers you already have submitted with Customer Service.
  • SmartQuake_ESO
    SmartQuake_ESO
    Soul Shriven
    I'll try updating my drivers and see if that'll help, other than that I've done pretty much everything else in your list.

    Thank you very much for this, much appreciated.

    Also, no I don't have webroot.
  • SmartQuake_ESO
    SmartQuake_ESO
    Soul Shriven
    I don't believe this, but I just tried running the game with game booster and out of nowhere, IT ACTUALLY WORKED!

    I was just fooling around, too.
    Though I'll see if this problem comes up again if i run it the second time.
  • SmartQuake_ESO
    SmartQuake_ESO
    Soul Shriven
    Problem came back, still needing help with this.
    Thanks.
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