Dear ZOS,

NPCs and certain achievement only quests are broken on PTS, and it detracts from immersion in your game world. Non-repeatable quests that are flagged achievement only will never be done again on alts, not just museum quest only, but others mentioned in the Account Wide Achievements bugs thread. NPCs are reacting to alts who've never done quests as if they already completed them. Please consider how NPC dialogue and reactions, and missing quests, impact how many of us play, and ruins the Elder Scrolls experience we came here to get. Please move NPC reactions to fire from quest completion and not from achievements! Please move achievement only quests to the quest log so each alt can complete them. I'll repost how I play my characters (this was left in the Account Wide Achievements feedback thread) but it needs to be said again (modified to focus on current topic):

The original Elder Scrolls solo games have always been an RPG first and foremost. The single player games were not just games to beat, they provided a world you could immerse into, where you could suspend your disbelief and actually feel like a person in that world trying to save it from whatever danger threatened Nirn. Elder Scrolls Online had a rocky beginning, but over time, you got it right, and it really felt like an Elder Scrolls game. The best part about it was, I wasn't limited to just one character doing the story, I could create multiple characters and they all didn't have to do the same story. I have one character, my woodelf Kesstryl, who completed Coldharbor and is the one I consider The Vestige. My other characters are heroes in other parts of the world. My Nord Reynild is the hero of Western Skyrim and Markarth. My Argonian Talks With Trees is the hero of Morrowind. My Altmer Malatunir, an Ayleid descendant, is the hero of Blackwood and the Deadlands. He also saved the souls of argonians and righted the wrongs of his ancestors in the Murkmire story. My Khajiit Maila is a master thief. My Breton Luceya is a lawful good healer hired by adventurers to keep them safe through evil places (basically my dungeon and trials healer). My Dunmer Varla helped save Sotha Sil and the Clockwork City.  Gabrien, my breton Necromancer, saw the error of his ways and used his power to save the Khajiit in Elsweyr.

Each character played through different content because that was how their story unfolded.  My characters are not extensions of me, the player, they're people living in different places in Tamriel rising to the occasion. I don't want to be reminded that they are just tools I'm using to play a game. I want them to remain individual people in Tamriel with their own histories and stories. I really didn't want to lose individual character achievement tracking, but that's not the reason I write this. I don't want to look at a map in a place Reynild has never been to and see it already explored because Kesstryl was already there. I don't want my healer Luceya to have random NPCs have conversations about her as if she's a master thief because Maila put that achievement on my account. I don't want to lose my second chance at talking with Count Ravenwatch at the end of the Markath story for his final thoughts and be welcomed into House Ravenwatch on an altbecause Reynild was the first to have spoken to him and gotten the achievement (currently with Account Wide Achievements, that quest is not repeatable on alts). I don't want NPCs in Western Skyrim to randomly talk about Varla as she passes by, who's never been there, as if she is the one who saved them and not Reynild. I don't want Gabrien to be thanked for stopping the Planemeld when it was Kesstryl who did that. I don't want my argonian to be hailed as hero of Elsweyr when it was Gabrien who slayed dragons and set the correct princess on the throne. I certainly don't want any of my characters to see two princess lap dancing on the throne of Elsweyr. Do you see what this mess is doing to my characters? Do you see how it's ruining the game for me?

Many of us are old long time TES fans who want to continue to have an Elder Scrolls experience in your game. Please fix these things so we can continue to immerse ourselves in Tamriel, and have a coherent game world for our alts to live in. Please assure us that you don't plan to leave the game in this state once PTS goes live. Please have fixes in the pipeline so we can have our Elder Scrolls experience in an Elder Scrolls game. Please give us old time Elder Scrolls fans hope and something to hold onto.

@ZOS_GinaBruno @ZOS_Kevin @ZOS_MattFiror @ anyone who will listen


Edited for clarity