Myeah, I don't really care for the [snip] attitude that seems to be so popular on the forums - I keep bumping this hoping for the devs to notice/acknowledge the issue, not to enable pointless remarks.
[Edit for language.]
ZOS_GinaBruno wrote: »Hey all, just want to let you know we are aware of this issue and have it documented to fix in a future patch.
ZOS_GinaBruno wrote: »Hey all, just want to let you know we are aware of this issue and have it documented to fix in a future patch.
Just out of curiosity which patch? Why not in the update? If you know what the problem is why not fix it rather than putting out a bland statement like this?
Future patch? That could be this year, next year, five years, never. Try to actually give some meaningful information when you respond to threads such as these.
Assign it to a patch number and put on the thread the expected patch release its assigned to. Its not hard to do, it really isn't. Try a bit of transparency for a change instead of the usual flannel.
Imagine this: you have 10 developers and 2500 bugs and features in your backlog. You only get to pick 5 things per developer to work on for the next patch because on average each thing takes a week to implement and a week to test across all platforms and you need a buffer of 4 weeks for the PTS. So you pick 50 bugs/features and get started.
You can't assign the other 2450 bugs to future patches because the world isn't static and unchanging. While you are working on this patch another 25 bugs might be uncovered and some of those might be super critical to get in the next patch, meaning you have to reassign everything. So you don't know what patch something will be in until it's in the pick list for the next patch.
It's not that deep guys. The fix is just not ready and will need a couple more days of work/testing/certification before it can be released.
All patches require 1-3 weeks of testing and certification. There's deadlines and processes that have to be followed.
ZOS_GinaBruno wrote: »Hey all, just want to let you know we are aware of this issue and have it documented to fix in a future patch.
Just out of curiosity which patch? Why not in the update? If you know what the problem is why not fix it rather than putting out a bland statement like this?
Future patch? That could be this year, next year, five years, never. Try to actually give some meaningful information when you respond to threads such as these.
Assign it to a patch number and put on the thread the expected patch release its assigned to. Its not hard to do, it really isn't. Try a bit of transparency for a change instead of the usual flannel.
Personally I'm not disappointed, however, I do understand how reputable software companies work.
My expectations - if I'm told a bug will be fixed in a future release i expect to be able to ask the question which one and to be told we are hoping to get it in either patch x or y or update z or aa.
If I'm told a bug will be fixed but has yet to be assigned to a patch or update i expect in the future to be able to ask for an update. Even if that update is still its not assigned to a patch.
Zos will have a number of developers, its up to them how they utilise them, if they do not have sufficient resources then they need to increase those resources even if only on a temporary basis.
I would also expect them to have a release program and a release manager whose job it is to make sure the release schedule and content is planned and to be making sure adequate resources are in place.
I'm simply asking questions that the release manager should be able to answer.
ZOS_GregoryV wrote: »Greetings all!
After removing a handful of posts, we would like to remind everyone that Flaming is a violation of the Community Rules, and is stated as follows:If there may be any questions in regards to the rules, please feel free to take a few moments to review them here.
- Flaming: It’s okay to disagree and debate on the official ESO forums, but we do ask that you keep all disagreements civil, constructive, and on-topic. If a discussion gets heated and turns into a debate, remember that you should stick to debating the post and/or thread topic. It is never appropriate to resort to personal comments or jabs about those participating in the thread discussion.
Thank you for your understanding,
-Greg-
Thank you @ZOS_GinaBruno for your response. So, please correct me if I have it wrong.
1. You agree its a bug
2. You have not yet started working on it
3. You have no idea when you will work on it
4. In fact you may never work on it as it may never become a high enough priority bug.
Thats fine but don't say it will go in a future patch where you cannot say it will do. If it's going in a future patch assign it to a patch to be cleared in.
If its going into the bug pool to be worked on if someone gets the time to do so say that.
You've raised expectations of a fix (and reading one of the posts after my initial post - that expectation is for the first patch after U33) when no fix is in the pipeline.
When I talk about transparency this is what I'm talking about. Be honest with us, we understand that bugs happen and they take time to fix, but don't raise expectations or tell borderline lies in order to placate your players.
Just a reminder that the sound bug for Molten Whip's Seething Fury is still a thing and hasn't been addressed yet.
LonePirate wrote: »I think it’s amazing that people believe ZOS has an army of developers just sitting around their computers waiting for bugs they can fix or other work they can do. If anything, the paucity of fixes, changes and new features in next week’s DLC and this year’s chapter suggests there’s basically a skeleton crew of staff barely keeping the servers running for this game. Players need to drastically tone down their expectations going forward, if only to reduce future disappointments from ZOS.