I worry a lot about people who can't afford to be whales who fall for the gambling-like mechanics of loot boxes in general.
So, with me becoming aware of some newish frustration about ESO not disclosing the official drop rates, I looked it up, and read (briefly) that microsoft is pledging to make sure all games on its platform disclose loot crate item drop rates.
This, isn't a complete solution to my worries, but it's a start. So, I assume that with Zenni being owned by Microsoft it would be subject to the same rules. It only makes sense, and anything less would fuel anti-microsoft feelings from those people who care/pay attention.
So to head off those feelings, maximize good will. Just let us know when that will be implemented. It shouldn't be too difficult as a base idea, but extra care should also be taken to make sure the information is easy to find.
(Just like how you'll, obviously work really hard to be transparent about the crown items that can be purchased through gameplay, because It just fosters a sense of trust that keeps loyal subscribers around rather than some leaving because the sketched out feeling grows to the point they can no longer justify paying)
Cheers!