Right now they could have hundreds of GMs on-line at a time, but the GM time is being taken up reading through 500 petitions on the same subject because people think that it is valuable or helpful that they submit 10 petitions on the same subject. The GM has to spend time reading what has been written, figuring out the solution, only to find out that another GM has already handled it because this is just a 5th iteration of the same petition sent over and over again every minute.
Even if there are full-time GMs banning the bots, there is still a lot of work that goes into the banning. Yes, they can nuke a person for botting, but then they likely have to fill out an incident report as to why that person was banned. It's not like they ban you and move on to the next banning, they have to provide a reason why, they might have to provide what they did to verify it was a bot, and they likely have to do this for every single person they ban.
Why? Because when someone sends a reinstate petition, the CS reps have to be able to look up why the ban was handed out, who did it, what they did to determine the person was worthy of the ban, etc. Without that sort of record keeping, there would be little the CS rep could do.
Sorry but this is just plain wrong. No GM is going to read 500 submits regarding bots. They must know that the problem is now huge and irritating the player base. It is affecting how we can play the PVE content and progress. All they have to do is send around an agent to the known hangouts - all the solo dungeons would be a good start.
1. PM the Templar Bot in starting gear, "You are suspected of botting on this character - If you do not respond in 2 minutes your account will be terminated"
2. Screenshot
3. Ban Account
I bet you could ban 100 accounts in a morning just patrolling the solo dungeons.
You have the screenshot for CS if needed later. This is exactly what other MMO's did in the past - DAOC for one.
Trying to get soul crystals is becoming more difficult due to bots camping every solo dungeon. ZOS please do something about this quickly. I still see the same bots I reported weeks ago in starting zones now in Cold Harbour.

I also have seen forums dedicated to making 'pathing cheats' for any player to use, whereby the toon will react to known node/mob activation sites with scripted actions like harvesting, spamming hits etc. so we are now seeing real players using these bots for personal gain.
http://youtu.be/cEuXVPgZZ28Talking about gold buyers, only serves to distract, relieving pressure from Zenimax. They are the responsible party here, making all this possible. I don't give a flying **** how normal bots are in other games. If you think about it, it's completely irrelevant.tjockis1981 wrote: »... because there are so many GOLDBUYERS! Cause & Effect... Simple logic...
Kyotee0071 wrote: »One video example:
On AD side last night there was a train of about 10 bots doing the circle in the starting zone farming nodes and killing mobs. It's getting worse, not better.
I will pay next month and if situation dont change two months after official launch then something is really fishy out there and I will be forced to cancel sub. It will be futile to waste money on overrated broken product.
Bots have been farming resource nodes since the game launched. Most of them teleport under the ground and as such are pretty hard to notice.When they start to gain minerals or other resources i will be forced to cancel subscription....

Reenlister wrote: »Roaming everywhere indeed. I laugh at people who say they never see a bot. You have to be kidding or buying or running them. Yeah, that will upset some people for me to say, but you cant go anywhere without finding bots now. I have yet to enter a boss area that is not full of bots now. Its the worse I have ever seen in the online world of gaming.
On a positive note, I actually got a return call about the issue today. I had written a nice, actually nice letter about two unbelievable run ins with bots, and apparently it was good enough to justify a call back. Of course I didn't get any info on the fix, or plans, but it was nice to hear a human tell me they are aware of the overall displeasure and loss of the support of the community over the bot plague. Which it is, a true plague.
Hopefully, they will work on this, as stated, and though it wont go away completely, maybe we can see some let up in the situation.
This should remove some bots from boss area's, but this will also eliminate anyone else thinking "what a great way to get 2 or 3 FREE soul gems since I'm right here..."