The Elder Scrolls Online

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Getting mail notification sound

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Vonnegut2506
Vonnegut2506
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I keep getting the sound every single time I zone on one of my two accounts even if I have completely cleared out the mail. Usually, after I get done with a random normal, it will flash that my mailbox is full when I open it to get the Undaunted reward mail. I'm not sure if it is reading mail that expired a long time ago or what, but the sound tends to get annoying after a while.
  • Elsonso
    Elsonso
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    Are you on PC? Update your addons.
    XBox EU/NA:@ElsonsoJannus
    PC NA/EU: @Elsonso
    PSN NA/EU: @ElsonsoJannus
    Total in-game hours: 11321
    X/Twitter: ElsonsoJannus
  • Vonnegut2506
    Vonnegut2506
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    I am on PC, all addons are updated. As I mentioned, I have two accounts and the issue is only happening on one of them.
  • Fennwitty
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    Check that leaderboard notifications aren't enabled, or otherwise if you're getting some kind of notification.

    It also happens when things sell on guild traders and can precede the actual mail arrival.

    Might try disabling all addons just to rule them out.
    Edited by Fennwitty on November 23, 2021 2:49PM
    PC NA
  • Vonnegut2506
    Vonnegut2506
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    All notifications disabled, all addons disabled, and it still makes the sound. The mail icon on the chat bar even flashes when it makes the sound when I zone.
  • Fennwitty
    Fennwitty
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    Might be at the 'run a repair' phase then. Can't think of anything else, and not aware of a widespread bug like this at the moment.

    Not long ago there was a bug and the game ignored your settings to disable notifications for leaderboards, and it played the leaderboard sounds regardless. That was pretty annoying but appears resolved.
    Edited by Fennwitty on November 23, 2021 7:21PM
    PC NA
  • Vonnegut2506
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    I had it on my main account several months ago as it was caused by me taking over a year off and mail expiring in my mailbox. The game read it as being there even though it wasn't showing. There was a patch that fixed it, but it appears to be back on my second account for some reason.
  • Delete54321
    Delete54321
    Soul Shriven
    Vonnegut2506 wrote: »
    I keep getting the sound every single time I zone on one of my two accounts even if I have completely cleared out the mail. Usually, after I get done with a random normal, it will flash that my mailbox is full when I open it to get the Undaunted reward mail. I'm not sure if it is reading mail that expired a long time ago or what, but the sound tends to get annoying after a while.

    I'm getting it as well. It's really annoying. You're not the only one.
  • Necrotech_Master
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    i was getting the issue back around when the OP was created, but it got fixed for awhile, but its started coming up again recently for me as well, i would say within the past week
    plays PC/NA
    handle @Necrotech_Master
    active player since april 2014

    i have my main house (grand topal hideaway) listed in the housing tours, it has multiple target dummies, scribing altar, and grandmaster stations (in progress being filled out), as well as almost every antiquity furnishing on display to preview them

    feel free to stop by and use the facilities
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