I have the issue that a logs file is too big to upload. However when I try the "split a log" option on the uploader client, it just gives me 1 file which is basically the same size as the original file, which is then obviously still too big to upload. Is this right? What am I supposed to do with this? Also when there was a new version of the client, the download feature did not work at all. It would just say that it was downloading forever. I had to uninstall and reinstall the uploader.