I've been working from home for months, and on annual leave recently. I've claimed every single reward so far this month, always shortly after 1100, which is when each daily reward becomes available in my timezone (GMT + 11).Depending on your timezone, you miss out a whole UTC-Day, if you stand up 1h or 2h later on weekend.
4 weekends, 4 missed out rewards.
For example during the german summertime the daily reset is at 8 o'clock local time. If you claim your rewards every morning, your are at work/school/uni/road at 8 already. So you do on Friday. But if you sleep until 8-9 at Saturday, you missed out the whole UTC "Friday". Players from other timezones mentioned other constellations already.
Check your rewards twice a day. Everyday.
Yes, I'll do that, good idea.Dagoth_Rac wrote: »I've been working from home for months, and on annual leave recently. I've claimed every single reward so far this month, always shortly after 1100, which is when each daily reward becomes available in my timezone (GMT + 11).Depending on your timezone, you miss out a whole UTC-Day, if you stand up 1h or 2h later on weekend.
4 weekends, 4 missed out rewards.
For example during the german summertime the daily reset is at 8 o'clock local time. If you claim your rewards every morning, your are at work/school/uni/road at 8 already. So you do on Friday. But if you sleep until 8-9 at Saturday, you missed out the whole UTC "Friday". Players from other timezones mentioned other constellations already.
Check your rewards twice a day. Everyday.
My suggestion is that for January, take screenshot or video every day when claiming reward. Make sure date/time is visible on screen. There is no single screenshot to prove anything. You would need a screenshot on one day showing all available rewards collected and nothing grayed out at end of month. Then a second screenshot, exactly 24 hours later, showing all available rewards collected yet something now grayed out at end. You will then have evidence of exactly what you collected each day and exactly what day the problem first arose.