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I just did a Vollenfel HM (we did read the scroll before boss fight) and turning in the pledge only gave me only 1 key...
Anyone experiencing similar issue?
Pledge rewards are working correctly, but the bossess are bugged. There is a number of dungeons where bossess will respawn/reset right after pulling them (list of dungeons reported by players here: https://forums.elderscrollsonline.com/en/discussion/591772/any-word-on-fixing-fl-and-fh). When the boss resets, the HM scroll deactivates as well. I guess you didn't pay attention to the scroll and didn't use it after boss reset.
That would explain why this weekend when I ran pledges (DCI, CoHI and WGT), I only wound up with 5 keys. I could have sworn the group read the scrolls for each dungeon.
Unfortunately I wasn't paying attention when turning them in so I don't know which of the 3 dungeons was the one that had the bug as I only noticed when I saw one of the transmute crystals in my inventory was green instead of blue and then I looked at my keys and saw that I was missing one.
SteamKitten01- GM of The Traveling Torchbug (PC/NA)
I ran random daily dungeons on two toom and received only 1 transmute crystal for rewards. On a third toon, my healer, it says that the daily dungeon was already completed and it wasn’t.