The Elder Scrolls Online

Maintenance for the week of July 20:
• [COMPLETE] PC/Mac: NA and EU megaservers for patch maintenance – July 20, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• [COMPLETE] Xbox: NA and EU megaservers for patch maintenance – July 20, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• [COMPLETE] PlayStation®: NA and EU megaservers for patch maintenance – July 20, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)

Unable to group, mail, or trade

Leave a Reply
1.8turbodubub17_ESO
1.8turbodubub17_ESO
Soul Shriven
Wife and I came back to ESO to play for a while and are finding that we are unable to group, mail, or trade anything. I never received any bans, nor did she, what else can we try? We just did the X|S update, but everything else in the game has been working fine so far.

Help!
  • Elsonso
    Elsonso
    ✭✭✭✭✭
    ✭✭✭✭✭
    I would open a support ticket and explain the problem.

    This might be a "social ban", for reasons unstated, and that will get ZOS to attend to it.
    XBox EU/NA:@ElsonsoJannus
    PC NA/EU: @Elsonso
    PSN NA/EU: @ElsonsoJannus
    Total in-game hours: 11321
    X/Twitter: ElsonsoJannus
  • 1.8turbodubub17_ESO
    1.8turbodubub17_ESO
    Soul Shriven
    I did end up opening a ticket last night.

    211117-005290

    No word yet, seems odd to get a social ban when we've not played in over a year. :/
  • Elsonso
    Elsonso
    ✭✭✭✭✭
    ✭✭✭✭✭
    1.8turbodubub17_ESO wrote: »
    I did end up opening a ticket last night.

    211117-005290

    No word yet, seems odd to get a social ban when we've not played in over a year. :/

    That social ban could have been there for a year... :smile: Maybe they do not automatically time out and it is necessary to contact CS to get it removed.
    XBox EU/NA:@ElsonsoJannus
    PC NA/EU: @Elsonso
    PSN NA/EU: @ElsonsoJannus
    Total in-game hours: 11321
    X/Twitter: ElsonsoJannus
  • ZOS_Bill
    ZOS_Bill
    admin
    @1.8turbodubub17_ESO

    Please check your forum inbox for an update on your current ticket.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
Sign In or Register to comment.