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• https://forums.elderscrollsonline.com/en/discussion/684716

Unable to group, mail, or trade

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1.8turbodubub17_ESO
1.8turbodubub17_ESO
Soul Shriven
Wife and I came back to ESO to play for a while and are finding that we are unable to group, mail, or trade anything. I never received any bans, nor did she, what else can we try? We just did the X|S update, but everything else in the game has been working fine so far.

Help!
  • Elsonso
    Elsonso
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    I would open a support ticket and explain the problem.

    This might be a "social ban", for reasons unstated, and that will get ZOS to attend to it.
    XBox EU/NA:@ElsonsoJannus
    PC NA/EU: @Elsonso
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  • 1.8turbodubub17_ESO
    1.8turbodubub17_ESO
    Soul Shriven
    I did end up opening a ticket last night.

    211117-005290

    No word yet, seems odd to get a social ban when we've not played in over a year. :/
  • Elsonso
    Elsonso
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    1.8turbodubub17_ESO wrote: »
    I did end up opening a ticket last night.

    211117-005290

    No word yet, seems odd to get a social ban when we've not played in over a year. :/

    That social ban could have been there for a year... :smile: Maybe they do not automatically time out and it is necessary to contact CS to get it removed.
    XBox EU/NA:@ElsonsoJannus
    PC NA/EU: @Elsonso
    PSN NA/EU: @ElsonsoJannus
    Total in-game hours: 11321
    X/Twitter: ElsonsoJannus
  • ZOS_Bill
    ZOS_Bill
    admin
    @1.8turbodubub17_ESO

    Please check your forum inbox for an update on your current ticket.
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