Strange error after update

Blackskyszz · November 2021

I got this weird error after the update. I start the launcher and everything is normal, but when I hit the PLAY button I get an error. It says my SENSAPI.DLL is missing and can't start the program, BUT it does start ESO64.EXE minimized. So I checked \windows\system32 and my sensapi.dll is there. Anyone else get this error?

Coatmagic · November 2021

Yes, have this error as well. Not sure what's going on, but game seems to be running in the usual way.

Sylvermynx · November 2021

There was a thread about this somewhere the day of the patch. I don't know if it's on one of the other pages here (2, 3, etc.) or it got moved to Tech Support.

However, I thought it had to do with win 7 issues, so unless you're on win 7...?

Okay, the thread I saw was moved here: https://forums.elderscrollsonline.com/en/discussion/590140/eso64-exe-crash-on-startup-with-this-patch

Blackskyszz · November 2021

Sylvermynx wrote: »

There was a thread about this somewhere the day of the patch. I don't know if it's on one of the other pages here (2, 3, etc.) or it got moved to Tech Support.

However, I thought it had to do with win 7 issues, so unless you're on win 7...?

Okay, the thread I saw was moved here: https://forums.elderscrollsonline.com/en/discussion/590140/eso64-exe-crash-on-startup-with-this-patch

Thanks! That was very helpful. Game is now working as it used to be.

Such a simple fix...at least for me it is.

Blackskyszz · November 2021

Coatmagic wrote: »

Yes, have this error as well. Not sure what's going on, but game seems to be running in the usual way.

Saw the link and simple fix...copy the sensapi.dll to the ESO64.EXE file is. Worked like a charm.

Sylvermynx · November 2021

Blackskyszz wrote: »

Sylvermynx wrote: »

There was a thread about this somewhere the day of the patch. I don't know if it's on one of the other pages here (2, 3, etc.) or it got moved to Tech Support.

However, I thought it had to do with win 7 issues, so unless you're on win 7...?

Okay, the thread I saw was moved here: https://forums.elderscrollsonline.com/en/discussion/590140/eso64-exe-crash-on-startup-with-this-patch

Thanks! That was very helpful. Game is now working as it used to be.

Such a simple fix...at least for me it is.

Awesome! Glad it worked, enjoy your adventures!

evymyu233 · November 2021

Blackskyszz wrote: »

Sylvermynx wrote: »

There was a thread about this somewhere the day of the patch. I don't know if it's on one of the other pages here (2, 3, etc.) or it got moved to Tech Support.

However, I thought it had to do with win 7 issues, so unless you're on win 7...?

Okay, the thread I saw was moved here: https://forums.elderscrollsonline.com/en/discussion/590140/eso64-exe-crash-on-startup-with-this-patch

Thanks! That was very helpful. Game is now working as it used to be.

Such a simple fix...at least for me it is.

still crash :'(

ZOS_Bill · November 2021

As there is already another thread discussing the crash issues related to the missing SensApi.dll file, we are now closing this discussion. You can continue to post and find troubleshooting in the thread linked below.

eso64.exe - sensapi.dll is missing