MESSAGES ACROSS TAMRIEL (main story quest) is bugged.

Boroadan · April 2014

This is main story quest and it CANNOT BE ABANDONED, so please stop saying that.

I need REAL HELP with this quest: Messages across tamriel, i just cant continue without completing this one (the point is i cant talk to Vanus Galerion). So please, could you just reset it for me?

And yes, i did soft relog, logout for 20 min, reloadui, changing shards, etc etc etc. Please!

Milaga · April 2014

I also have this problem as well. In fact, I've been doing "soft relogs" all day about twice an hour for 12 hours. After my 3rd it appeared to work. But while I was reading the coversation someone else ran up, talked to Vanus and booted me out of the conversation. I have not been able to initiate a conversation with him since. I am stuck.

Edit: I filed a ticket about 12 hours ago. Still no response.

CaptainAqua · April 2014

I've been having this issue since yesterday, I did get a ticket response but it was a clear copy/paste "we didn't actually read your ticket" response. And I can't even reply to their email because every time I try it fails and I get this error back http://i.imgur.com/2ct5TqP.png

I would love it if I could just abandon the quest and have it work, but as they should be aware, you cannot abandon a main story quest. Really annoyed now that my ticket has been marked "solved" and I can't even send them an email to let them know that no, sending me a message telling me to do everything I said I already did in my original ticket has not solved a thing.

Jeduthun · April 2014

I was having issues with the next quest in that chain, The Three Crowns, I abandoned all my quests except for it, because it can't be, then restarted the client and it worked. Might be worth trying for yourself? I had been waiting for about 5 days for help from customer support and it was a waste of time.

Milaga · April 2014

Jeduthun, it might be more helpful if you started a new thread about The Three Crowns. This is about problems with Messages Across Tamriel.

And if you read the above posts you would see that restarting was tried and did not work.

Jeduthun · April 2014

I apologise for trying to help Milaga.

Laine · April 2014

Messages Across Tamriel is still broken, patch 1.05 didnt fix it (for me)
Cant talk to Vanus Galerion

Have been waiting for 10 days now...

No help @ all from the costumer service, contacted them about 5 times now, just the usual answear: try to relogg, soft-reset, change language, reload ui, abaddon the quest (lol, cant abaddon since its a mainstoryquest), abaddoned all other quest etc.

So waiting for a(nother) fix or a miracle...

Boroadan · April 2014

//
Alexandre
The Elder Scrolls Online Team

Greetings fellow adventurer!
Thank you for contacting The Elder Scrolls Online Team

This particular quest bug is a known issue, and the team is currently working on a solution. In the meantime, there are a couple of things to try that may resolve this issue:
Type /reloadui in the command line of the Chat Box
Try performing a soft reset: log out of the game and launcher completely for at least 15 minutes. This will reset the character's instance information and may cause quest NPCs to work properly.
Players like you make our game better by reporting things, like bugs, broken quests/items, and feedback. Thank you for contribution to The Elder Scrolls Online community.
//
...

- Are you guys kidding me?

Boroadan wrote: »

This is main story quest and it CANNOT BE ABANDONED, so please stop saying that.

I need REAL HELP with this quest: Messages across tamriel, i just cant continue without completing this one (the point is i cant talk to Vanus Galerion). So please, could you just reset it for me?

And yes, i did soft relog, logout for 20 min, reloadui, changing shards, etc etc etc. Please!

- And when im trying reply to Alexandre:
"This is the mail system at host mailrelay01.zos.atl.nexxphase.net.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster."

...

- I will spam your customer service so hard for that. I just need fu..simple reset of this quest.

Romer85 · April 2014

I have the same problem I haven't had anything bug out on me since the first instance I ran, and now I get the bug to end it all lol just my luck.

Milaga · April 2014

Jeduthun wrote: »

I apologise for trying to help Milaga.

Sorry, Jeduthun. It's just frustrating being completely stuck.

Boroadan · April 2014

There is no any response from support and now i`ve got: "You have been suspended from the site" also banned in the game? WTF?!

BaKaNoOB · April 2014

try /struck, /unstruck. leave instance, travel to another part of the map (via wayshrine), then return to the quest, usualy works for me

Thete · April 2014

I have exactly the same problem. I have carried out all the usual things multiple times a day for the last few days. Although I have a few alts I spend a bit of time on, I'm coming to the conclusion that if they are prepared to have so many players stuck on progression when there's a fix which is simplicity itself, then I wonder if there's just going to be yet another block to my progress even if this gets fixed.

A shame really, but might be worth just coming back in a few months rather than bash my head against a brick wall and pay for it.

Romer85 · April 2014

I am wondering the same thing myself, I don't want to waste money on a game I am stuck on with no way to fix it on my end.

Milaga · April 2014

Just to add some closure to this, on the evening of the 29th a GM asked if they could port me to their location. They did and in a few minutes fixed this quest for me. Thank you gamemasters!

Theros · October 2021

we are in 2021.... and they did not fix it!? I dont know where to go. There's no Vanus Galerion. Cant reset quest... Want can i do?

VaranisArano · October 2021

So, a couple maybe dumb questions.

What Alliance are you in? The locations vary by Alliance.

What stage of the quest are you on? Vanus Galerion appears a couple times during the quest, and I'm trying to narrow down at which point he isn't appearing.

https://en.uesp.net/wiki/Online:Messages_Across_Tamriel

Camb0Sl1ce · October 2021

My quest isn't really bugged, it just won't go away. I completed the main quest years ago but still have "messages across tamriel" in my quest log. Really don't know how to resolve it, mustve been something i did because I got to the enter vanus' portal and i think I went and did something else, when i came back could never find him so instead just traveled to coldharbour.

VaranisArano · October 2021

This (old) thread has some possible solutions to the (old) bug. IDK if they work, since I've never experienced this bug on my characters: https://forums.elderscrollsonline.com/en/discussion/72510/stuck-on-messages-across-tamriel-story-quest

ZOS_Bill · October 2021

As this discussion is now several years old, we are going to close the thread. If you are unable to find any recent threads on an issue, you are welcome to start a new discussion thread.