"Greetings <My Name>!

I'm really sorry to hear that you're unable to play! This game should be about fun and i understand that this situation can be frustrating!

Please note that players that find their characters looped in requesting character screen will need to disable any VPN (virtual private network) or proxies enabled on their current network/device before you attempt to login to The Elder Scrolls Online.

We would recommend to the players to disable and then re-enable UPnP on their router
We advise to players playing on a campus or business network, to contact their tech support and ask for a rule to be added for the shaping device used on the network.
This will allow prioritization access for The Elder Scrolls Online on the network and then you should be able to login.
I'll be closing down this ticket now, but if you have any other questions or concerns, please don't hesitate to contact us again ok? We're here 24/7, 365 days a year to assist our fans in anyway that we can!
Have a merry Jester’s Day! Be wary of pranks!

Warm Regards,
<Customer Support Name>"

No help. Still unable to connect. I noted in my original message that I had made no changes to my system and this was a new problem. Going on 16 hours unable to play and with no real help from customer support. I wonder if I'll get the time credited to my account? I somehow suspect not.

My favorite part is where they close the ticket without making sure the problem is fixed. I guess ZMO management is watching ticket close rate without caring if the problems are actually fixed.

same problem. solved by executing /flushdns command from terminal
(ipconfig /flushdns)

Cyrodiil looks like a dangerous place to stay overnight