Maintenance for the week of April 6:
• PC/Mac: No maintenance – April 6

How can you justify this? Maintenance on a FRIDAY NIGHT?

  • Mahalin1012
    Hasn't this thread de-evolved into SPAM now?
  • Hestia
    Hestia
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    Dear Oceanic player,

    The server you are playing on is based in the NA region.

    Sincerely,

    Someone that lives in Asia.
    Edited by ZOS_JuhoJ on April 12, 2014 3:05AM
    <Alatreon> Daggerfall Covenant | International | PvX | Adult Community | TS3+Mic required.

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  • Basil_oz
    Basil_oz
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    djodars wrote: »
    Is there something I don't understand here?

    Why in hell would you play on the NA servers in the first place? If the maintenance is at 8am in NA, it's between 8pm and 10pm in Australia...

    If you're on the EU servers, it would only be between 1pm to 3pm in Australia...

    Of course right now both servers are in NA but eventually, it will be way better in EU no?

    To give an actual answer to your question, the majority of us purchased (or pre-purchased) the game and had to elect a server on installation prior to ZOS releasing their maintenance times. When given only a choice of two, Aussies will generally choose a US server over a European server as ping consistency seems to be better.

    Now that we've invested character time on the US server, it's not simply an easy answer to swap to the European server as, being that characters cannot be transferred, we will be starting from scratch. Some people may not be keen to do that.

    The European client could be run as well as the US, but some people may not have that much capacity on their hard drives to accommodate that.

    Personally, if their maintenance is only going to be 1.5 to 2 hours, then that's pretty palatable.
    NA Mega-server
    Basilthwaite - male Nord Templar Ebonheart Pact (unwittingly looks like Hulk Hogan. Trying to find some bright gold breeches to match the persona.)

    Arwen Basilrond - female Wood Elf Nightblade Aldmeri Dominion (this character is smoken', but she's been advised to quite due to 'elf reasons!)

    Sir Basil Ozarian - male Imperial Dragonknight Daggerfall Covenant (this character is titled, but not entitled!)
  • djodars
    djodars
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    Distance from Australia to Chicago, Illinois: ~15,000 kilometers

    Distance from Australia to Germany: ~16,000 kilometers.

    Can you explain to me why Oceanic lag more on a EU server compared to NA when the distance is relatively the same (assuming the servers are located to the places listed above).

    I'd have to assume NA consists of 2 sets of servers to cover West and East but those are all assumptions.
  • Basil_oz
    Basil_oz
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    I'm no IT tech, but I think the issue may be more in relation to the infrastructure in each country more than the distance travelled.

    I know that Australia has a pretty archaic internet infrastructure compared to most other places! And the meagre hope that we had of a vastly improved infrastructure is quickly becoming bogged down (don't you love politics)!
    NA Mega-server
    Basilthwaite - male Nord Templar Ebonheart Pact (unwittingly looks like Hulk Hogan. Trying to find some bright gold breeches to match the persona.)

    Arwen Basilrond - female Wood Elf Nightblade Aldmeri Dominion (this character is smoken', but she's been advised to quite due to 'elf reasons!)

    Sir Basil Ozarian - male Imperial Dragonknight Daggerfall Covenant (this character is titled, but not entitled!)
  • Kortak
    Kortak
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    Just watch an episode of game of thrones...then come back
  • ZKagenda
    ZKagenda
    THINK AbOUT IT! Player feedback, more than half of the "player feed back" would have been players in the American time zone trolling the oceanic players. the thought process would have been as followslook at the responses from some of the idiots above...."HA! Thursday maintenance, stupid Aussies this'll be fun to troll them, as this is their main gaming night"....not to mention every other part of the Asia pacific that plays around this time. THINK about this, we might not be a big chunk of your subs but why wouldnt you plan this mid week when all times zones are generally on a working week and gotos bed early this came through at 10pm which is pretty ***. anyway Ill tell you now me and thousands other will most likely not SUBSCRIBE to TESO if this i'snt changed, remember WILDSTAR, ARCHAGE online are both coming out soon and this could smash your other half of the worlds timezone in subs.
  • jorill
    jorill
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    Aussies players will always get the shaft im sorry but thats the way it is due to population numbers. I do agree maint should be during the week and not on a friday.

    Also you wont get an aussie server in almost all mmo's except WoW due to pop numbers. It might be able to support it at first but as people leave those servers turn into a ghost town
  • ZKagenda
    ZKagenda
    jorill wrote: »
    Aussies players will always get the shaft im sorry but thats the way it is due to population numbers. I do agree maint should be during the week and not on a friday.

    Also you wont get an aussie server in almost all mmo's except WoW due to pop numbers. It might be able to support it at first but as people leave those servers turn into a ghost town

    Don't want oceanic servers but a little consideration wouldn't go wrong. During the working week, this is the norm.
  • Ojustaboo
    Ojustaboo
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    They changed the Sunday maintenance due to player feedback,I'm sure if they had constructive feedback sent to them about a time that would be good for both NA and Oceanic, they might listen?
  • valen741
    valen741
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    Agree, there was some good feedback and a lot of very valid points. Shame so many turned the thread into something it wasn't.
    I would pay money to see how the thread would've done had the shoe been on the other foot so to speak :)

    All we can do now is hope that ZOS realise the error they have made and adjust their maintenance window out of such a peak period for their oceanic customers.

    It's not like we're talking about Blizzard here, I'm sure they'll understand and do the right thing.
  • DanteYoda
    DanteYoda
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    djodars wrote: »
    Is there something I don't understand here?

    Why in hell would you play on the NA servers in the first place? If the maintenance is at 8am in NA, it's between 8pm and 10pm in Australia...

    If you're on the EU servers, it would only be between 1pm to 3pm in Australia...

    Of course right now both servers are in NA but eventually, it will be way better in EU no?
    No because AU to EU is 400+ ping times to NA its about 200..
    Dev wrote: »
    valen741 wrote: »
    I'm sorry, where was the threat to leave?
    Again, perhaps try reading the thread before making yourself look silly...
    LMAO, try your opening post, last paragraph. Here I will quote it to you since you seemed to forgotten:
    valen741 wrote: »
    This NEEDS to be addressed and I can't see the oceanic population backing down on this one guy's. Seriously... Get it together before you lose a whole bunch of subscribers... Really pathetic...
    the bold part is a threat. It is basically giving an ultimatum that they need to do something or else.

    Clearly I read the thread, and the only person who would look silly in this is a person who forgets what they started the thread on. :smiley:

    I will leave if its Fri and Sun in our prime time every week, why pay for 7 days and effectively only get 5 days, seems silly to me, if it continues until my sub runs out i just will not renew, its not worth it.
    Edited by DanteYoda on April 13, 2014 9:13AM
  • LjMjollnir
    LjMjollnir
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    Since this post got really out of hand and there was alot of mis information and people not actually reading everything i have made a post which explains more about what this topic should have been..

    i am not the OP but i understand what he is talking about.

    http://forums.elderscrollsonline.com/discussion/77278/maintenance-days-friday-is-not-a-good-day#latest
    Legend Of the Red Dragon
  • valen741
    valen741
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    I see no threat. Simply a statement of fact. People won't put up with this. Sounds like someone trying to save face to me...
  • valen741
    valen741
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    WE WON!!!!!!!

    Starting next week Thursday, we have updated the maintenance times for the North American megaserver of The Elder Scrolls Online.
    This will allow our fans in the Far East and Oceania to enjoy their Friday nights in ESO. The European maintenance windows remain unchanged.

    The updated maintenance times are:

    North American Megaserver
    Mondays at 8:00am EDT (12pm GMT)
    Thursdays at 8:00am EDT (12pm GMT)

    European Megaserver
    Tuesdays at 6:00am CEST (5:00am BST)
    Fridays at 6:00am CEST (5:00am BST)
  • Atreidus
    Atreidus
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    Hestia wrote: »
    Dear Oceanic player,

    The server you are playing on is based in the NA region.

    Sincerely,

    Someone that lives in Asia.

    Quote of the year and edited by an official :D . Now cry about his reality(the official ones one).
    Edited by Atreidus on April 28, 2014 12:04AM
  • Winter_Tactics
    And common sense prevails.
  • davidetombab16_ESO
    davidetombab16_ESO
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    valen741 wrote: »
    So we all payed good money for this game, including a LOT of people in the Oceanic region.

    How the HELL do you justify taking the game down for maintenance at 10PM on a Friday night for us?

    I just can't describe how disappointed I am in you right now Zenimax. I would've thought you'd actually look after your customers and actually allow them to have a decent play session on a Friday night.

    This NEEDS to be addressed and I can't see the oceanic population backing down on this one guy's. Seriously... Get it together before you lose a whole bunch of subscribers... Really pathetic...
    What do you care? You live in a beautiful country with a great economy that the United States will never have, Be happy with what you have, they are just jealous.
    Edited by davidetombab16_ESO on April 28, 2014 12:19AM
  • Soothy
    Soothy
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    djodars wrote: »
    Mmmmh... you're wrong. Not sure where you're taking your numbers but this is not how you look at a country's economy.

    Take a look at the first chart here:
    http://en.wikipedia.org/wiki/List_of_countries_by_GDP_(PPP)

    And you can have 2014 numbers here: *snipped a big link*

    Seeing as I've just read this whole thread and today the maintenance times have moved to accommodate the Australasian players, I needed to reply to something :p

    The problem of using GDP by country is that it is broad measure. It's basically the total dollar value of all of the goods and services a country produces in a year. It would provide a more useful measure if it looked at income and consumption rather than just production.

    It's actually quite challenging to truly process a country's economy, it's not something you can summarise and make a decision on from one wiki page. If you compare GDP(PPP) by country to GDP(PPP) per capita to GDP(Nominal) per capita you will find quite different results. All of those measures have pros and cons, you can't use one and deem all others invalid.
    ¸.·´¯`·.´¯`·.¸¸.·´¯`·.¸><(((º>
  • BenjaminKacher_ESO
    BenjaminKacher_ESO
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    djodars wrote: »
    Distance from Australia to Chicago, Illinois: ~15,000 kilometers

    Distance from Australia to Germany: ~16,000 kilometers.

    Can you explain to me why Oceanic lag more on a EU server compared to NA when the distance is relatively the same (assuming the servers are located to the places listed above).

    I'd have to assume NA consists of 2 sets of servers to cover West and East but those are all assumptions.

    Cause your internet sucks more...
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