Maintenance for the week of October 5:
• [COMPLETE] ESO Store and Account System for maintenance – October 8, 8:00AM EDT (12:00 UTC) – 12:00PM EDT (16:00 UTC)
• [COMPLETE] ESO Store and Account System for maintenance – October 8, 8:00AM EDT (12:00 UTC) – 12:00PM EDT (16:00 UTC)
The Markarth DLC and Update 28 base game patch are now available to test on the PTS! Read the full patch notes here: https://forums.elderscrollsonline.com/en/categories/pts/
Every support email includes a link to a page that isn't there.
Rantog
✭✭✭✭
Every time I get an email from support, it includes a link saying...
To access your question from our support site..
or To add to or update your request.. or similar...
And a link
https://help.elderscrollsonline.com/app/account/questions/detail/ -blah, the specific incident -
But so far, that link has Never worked, and replying to the mail directly gets a response about One time in Ten.
So what are we expected to do to add details as they are needed?
-- Edit --
The result of following the link As I gave it, is what you find when you follow the Complete link given in these emails.
Edited by Rantog on April 27, 2014 7:07AM To access your question from our support site..
or To add to or update your request.. or similar...
And a link
https://help.elderscrollsonline.com/app/account/questions/detail/ -blah, the specific incident -
But so far, that link has Never worked, and replying to the mail directly gets a response about One time in Ten.
So what are we expected to do to add details as they are needed?
-- Edit --
The result of following the link As I gave it, is what you find when you follow the Complete link given in these emails.
-
Find another way to solve your problem.
Forum/google search.
90% of support team just copy paste some random templates.
If you rlly want to add details just do what first mail sad:
If your issue has not been resolved, you can respond directly to this email.
Attach your details and send -
Rantog✭✭✭✭ct12yyyeb17_ESO wrote: »If your issue has not been resolved, you can respond directly to this email.
Attach your details and send
That's the problem, doing that almost never gets a response. It just leads to waiting out the time til they send the message that the ticket is Closed since I hadn't updated.