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Survey bug

M_Volsung
M_Volsung
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Ticket #210602-004402 submitted for this bug.

I had a pair of surveys for the same spot, now usually what I do is harvest one, then preview a house I don't own, then when I leave it it drops me back at the same spot I left and the survey nodes will have respawned...

This time, when I came back to the same spot, both surveys were gone from my inventory with no node respawn.

So, my advice would be, that until this is fixed, leave any multiple surveys for the same spot in the bank and pull them out one at a time.
"In the Deep Halls, Far from Men;
Forsaken Red Mountain, Twisted Kin;
Hail the Mind, Hail the Stone;
Dwarven Pride, Stronger than Bone"

—Dwemer Inquiries I-III, Thelwe Ghelein
  • davapoole
    davapoole
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    thanks for the advice
  • jecks33
    jecks33
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    I usually pick the first ones, call my mount for a brief tour and go back to the survey point and the resources are here again

    Edited by jecks33 on June 3, 2021 8:43AM
    PC-EU
  • M_Volsung
    M_Volsung
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    @jecks33 Yeah, but in this case, harvesting the node took both surveys at once, so how one left and came back doesn't really matter.
    "In the Deep Halls, Far from Men;
    Forsaken Red Mountain, Twisted Kin;
    Hail the Mind, Hail the Stone;
    Dwarven Pride, Stronger than Bone"

    —Dwemer Inquiries I-III, Thelwe Ghelein
  • Mix
    Mix
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    Hmm, I did multiples of 5 and 6 surveys last night (glenumbra Ench, Cloth and Alch) without issue. I also use the ride away and back strat. Maybe post which survey you had that vanished and which zone?
  • Nestor
    Nestor
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    I would not rezone on surveys to get them to respawn. It can cause issues. If the thinks you have started the second survey for any reason, you lose it when you do this.

    Instead, ride or run a short distance away (until you lose line of site to the survey) and then come back. The nodes should spawn again. Most of the time the distance you need to ride is not far. I have never lost a survey this way.
    Enjoy the game, life is what you really want to be worried about.

    PakKat "Everything was going well, until I died"
    Gary Gravestink "I am glad you died, I needed the help"

  • Squire
    Squire
    Soul Shriven
    Just had this same bug happen to me. Two clothier surveys were consumed upon harvesting the survey nodes only once, tested it again with another pair of identical enchanter surveys I had and the same thing happened, both surveys were consumed in one go.
  • Squire
    Squire
    Soul Shriven
    I've tested again in multiple zones, and it appears to only be for Western Skyrim surveys that this bug is occuring. However you can keep these surveys safe in the meantime by putting the duplicates in your bank, the bug won't delete your duplicates if they're not currently in your inventory.
    Edited by Squire on June 10, 2021 8:24AM
  • PapaJester
    PapaJester
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    Same thing just happened to me, in Western Skyrim. So that's fun.
    Ticket # 210611-006265, in case that's relevant.
    Edited by PapaJester on June 12, 2021 12:31AM
  • Riverspirit
    Riverspirit
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    Blackwood surveys are totally bugged. I had 2 clothing surveys. I found one node, no others were anywhere around, and now both surveys are gone. And surveys that I did find are really spread out instead of being clustered together. I am afraid to try to do any other surveys, since I have already lost a few hundred mats due to surveys disappearing and nodes that don't exist.
  • daim
    daim
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    I can confirm that you're paying double surveys in Western Skyrim. Luckily I only had a few copies and not stacks of dozens.. I would be pretty pi**ed right now

    Also some survey nodes seem bugged somehow, it's really hard to pick em. It feels like a lag but only happens on some specific nodes.
    ""I am that which grips the heart in fright, hearkens night and silences the light." It was written on my sword, long…long ago." ―Ajunta Pall
    PC|EU
  • vesselwiththepestle
    vesselwiththepestle
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    I just lost at least 8 Jewely surveys in Western Skyrim due to this bug. This bug seems to be right on time with the free Eso+ week.

    I thought this was fixed about, isn't it since Blackwood launch? Oh boy, I wonder how many surveys I lost and didn't notice. I thought several times "oh, that 16 surveys at the same spot went a lot faster than I would have thought, on to the next one".

    Additionally I can confirm that some nodes are hard to get. Usually, when I got them as target, I could press "E", the character would move towards it and farm the node. Now it usually happens the character walks there, but doesn't farm the node. Then pressing E again won't work. I have to move first a bit, then I can press E again. I solved this by walking almost inside the node and pressing "E" two times fast. It is annoying and I don't know why anyone would think a change like that would be an improvement.
    1000+ CP
    PC/EU Ravenwatch Daggerfall Covenant

    Give me my wings back!
  • PapaJester
    PapaJester
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    I thought this was fixed about, isn't it since Blackwood launch?

    As far as I know, ZOS hasn't even acknowledged it. So there's probably no fix pending.
    Additionally I can confirm that some nodes are hard to get. Usually, when I got them as target, I could press "E", the character would move towards it and farm the node. Now it usually happens the character walks there, but doesn't farm the node. Then pressing E again won't work. I have to move first a bit, then I can press E again. I solved this by walking almost inside the node and pressing "E" two times fast. It is annoying and I don't know why anyone would think a change like that would be an improvement.

    This has been happening to me a lot. To me, it seems like they put a cooldown timer on how fast you can harvest nodes, and going faster than the cooldown results in a kind of lock-out, where you have to move away and reset it.
  • CurseDeReaper
    M_Volsung wrote: »
    So, my advice would be, that until this is fixed, leave any multiple surveys for the same spot in the bank and pull them out one at a time.

    Me and a friend also encountred the bug. My friend had tried your suggestion and somehow even one from the bank was removed. In don't know if he had an accident or if the bug could even remove surveys from the bank. Just mentioning it so people who want to try this suggestion pay intention if they encounter the same problem as my friend.

    If it even effects the bank the only solutions would be:
    a) Sending the surveys to a friend one at a time and getting them to send it back so you could grab them from your inbox.
    b) Storing them on another character and move one in the bank and then grab it from the bank with the chracter that collects them.

    https://forums.elderscrollsonline.com/en/discussion/578022/survey-map-western-skyrim-bug-get-one-pay-two#latest
    Here is what me and a friend encountered.
  • Red_Feather
    Red_Feather
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    It worries me. That is a lot of materials lost.
  • virtus753
    virtus753
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    M_Volsung wrote: »
    So, my advice would be, that until this is fixed, leave any multiple surveys for the same spot in the bank and pull them out one at a time.

    Me and a friend also encountred the bug. My friend had tried your suggestion and somehow even one from the bank was removed. In don't know if he had an accident or if the bug could even remove surveys from the bank. Just mentioning it so people who want to try this suggestion pay intention if they encounter the same problem as my friend.

    If it even effects the bank the only solutions would be:
    a) Sending the surveys to a friend one at a time and getting them to send it back so you could grab them from your inbox.
    b) Storing them on another character and move one in the bank and then grab it from the bank with the chracter that collects them.

    https://forums.elderscrollsonline.com/en/discussion/578022/survey-map-western-skyrim-bug-get-one-pay-two#latest
    Here is what me and a friend encountered.

    Surveys are account bound, so only b) would work. The game should not be able to "see" anything stored on an alt when you are not logged onto it.
  • Lhinannen
    Lhinannen
    Soul Shriven
    Yeah this happened for me in auridon and Western Skyrim last night.

    Gutted.
  • daim
    daim
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    Lhinannen wrote: »
    Yeah this happened for me in auridon and Western Skyrim last night.

    Gutted.

    Also in Auridon? Thats the first time ive heard that.
    Right, guess its time to stock up surveys and do them after a few months if they have bothered to fix the bug. Get ready to pay more for the raw materals ;D
    Edited by daim on June 20, 2021 2:07PM
    ""I am that which grips the heart in fright, hearkens night and silences the light." It was written on my sword, long…long ago." ―Ajunta Pall
    PC|EU
  • CurseDeReaper
    Lhinannen wrote: »
    Yeah this happened for me in auridon and Western Skyrim last night.

    Gutted.

    I tested Auridon yesterday. I haven't encountered the bug there. I think there might be something else than just the location then. My guess would be that what ever causes it would be active 100% of the time in western Skyrim and only sometimes in other areas. That is indeed worring.
  • ApoAlaia
    ApoAlaia
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    Just tested this on W.Skyrim with the surveys I would 'miss' the least.

    With 2 x Woodworker surveys in inventory the moment I harvested the first node both vanished.
  • CuChulainn91
    Got this bug too. Tried putting the duplicate surveys in the bank and doing 1 at a time but all the ones in bank dissapeared too. Submitted 2 tickets so far with not even an automated response so bumping here. Last ticket number was 210623-000977
  • ApoAlaia
    ApoAlaia
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    Got this bug too. Tried putting the duplicate surveys in the bank and doing 1 at a time but all the ones in bank dissapeared too. Submitted 2 tickets so far with not even an automated response so bumping here. Last ticket number was 210623-000977

    Thanks for the heads up.

    I guess the next step is to give the duplicate surveys from the affected area(s) - I have only experienced this in W.Skyrim, not sure if it happens on other zones - to a different character.

    If they still disappear while the character is offline I am going to call witchcraft on this one.
  • JoeCapricorn
    JoeCapricorn
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    Any word on ZOS acknowledging this bug? Didn't realize it was such an old issue when I posted my thread.
    I simp for vampire lords and Glemyos Wildhorn
  • aussie500
    aussie500
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    I tested it out and put all but one of my 7 Western Skyrim blacksmithing surveys in the bank, collected the one I had on me, it took an extra one from the bank and I only had 5 in the bank. I moved away from the survey took one out leaving 4 in the bank, turned off my addons, logged out and back in and collected the survey, again it took one out of the bank leaving me with only 3 left in the bank.

    I guess that is a good excuse not to bother collecting surveys.
  • M_Volsung
    M_Volsung
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    Hey @ZOS_GinaBruno, can we get some eyes on this one, seems to be a bit of a problem.
    "In the Deep Halls, Far from Men;
    Forsaken Red Mountain, Twisted Kin;
    Hail the Mind, Hail the Stone;
    Dwarven Pride, Stronger than Bone"

    —Dwemer Inquiries I-III, Thelwe Ghelein
  • aussie500
    aussie500
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    I put 2 of my remaining 3 blacksmithing surveys on another character and then picked up the one my main character was carrying. When I went back the other character still had his 2 safe and sound. But that is a long winded way of stopping the game stealing the surveys. I had all my add-ons running since the problem does not seem related to add-ons.

    Along with the Blackwood "improvements" stealing the potions we used to be able to pickup, I am having a dim view of the new kleptomaniac ESO game. At least it never got my companion armor.
  • virtus753
    virtus753
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    Got this bug too. Tried putting the duplicate surveys in the bank and doing 1 at a time but all the ones in bank dissapeared too. Submitted 2 tickets so far with not even an automated response so bumping here. Last ticket number was 210623-000977

    /bug and /feedback reports never get an automated response except the in-game pop-up telling you there will be no response. That is still (according to the devs) their preferred method of receiving reports.

    Opening a /help ticket with Support will probably just get you a reply saying to file a /bug report. Support doesn’t have contact with the devs and won’t be able to do much to fix the issue.
  • Lydawobbles
    Lydawobbles
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    @ZOS_Kevin this is still happening, can you please let us know if you guys are aware?
  • SerraKBella
    SerraKBella
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    I need to do surveys too. Now I am a little worried about losing them. Putting all but one on an alt seems the safest, but that is a lot more work than I want to do right now. I hope this gets fixed soon.

    Is it just Western Skyrim or all of them?
  • aussie500
    aussie500
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    Only seems to be West Skyrim, I do a lot of surveys and have never had trouble with any others.
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