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Missing items with my preorder!
Sega4life
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I received my preorder mount but not my combative pet. I submitted a ticket 210611-001548 but the last response I receive when I submitted my ticket is that eso will not respond to me directly and thank you for the awareness. Sorry but I bought the preorder and I should get my items that I paid for!!! That isn’t a good enough response for a paying customer, especially an eso member for three years and I spend well over thousands of dollars on this game! I want my items that I pay for! 
The photos provided are showing that I have the mount but not the non combative pet and preordered Blackwood on my account.
[Edited for personal information]
Edited by ZOS_Adrikoth on June 11, 2021 12:12PM The photos provided are showing that I have the mount but not the non combative pet and preordered Blackwood on my account.
[Edited for personal information]
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ZOS_AdrikothadminGreetings @Sega4life
This ticket was submitted as feedback and this type of ticket does not receive direct support from our team.
We have gone ahead and moved this ticket for you and a member of our support team will reach out as soon as they can.The Elder Scrolls Online - ZeniMax Online Studios
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ZOS_BilladminThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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