Maintenance for the week of May 18:
· [COMPLETE] NA megaservers for maintenance – May 18, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
· [COMPLETE] EU megaservers for maintenance – May 18, 8:00 UTC (4:00AM EDT) - 13:00 UTC (9:00AM EDT)
We are currently investigating issues some players are having on the North American Xbox megaserver. We will update as new information becomes available.

Purchased Chapter asking me to upgrade again.

PapaReads
PapaReads
Soul Shriven
On March 15th, 2021 I purchased the Blackwood CE which says it comes with previous editions. Everything has worked fine. Today I login and it tells me I need to buy Greymoor again. I can scry or travel to Skyrim anymore and the collector mount I received at purchase is gone from my collections (the dog with the red eyes). I sent an in game ticket. I reset my Xbox. This is extremely frustrating they take $64, I pay them every month, and buy crowns. Now it would like me to buy something I have already bought. Is there anything I can do? Has anyone else on Xbox series x experienced this? Any help would be appreciated.
This discussion has been closed.